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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.9
(817 reviews)

Business Details

980 West 78th St, Richfield, MN
55423, United States
(651) 286-5155

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richfield is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
980 West 78th St, Richfield, MN
55423, United States

Hours

Reviews

3.9
817 reviews
5 stars
402
4 stars
190
3 stars
75
2 stars
39
1 star
111

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the delicious food, particularly the sandwiches and salads, but also reported issues with incorrect orders and food quality, including undercooked items.

Customer Service

Service quality varied significantly; some customers experienced friendly and helpful staff, while others reported rude and unprofessional behavior, especially from management.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, both in-store and through delivery, leading to customer frustration.

Cleanliness

While some customers noted a clean dining area, others pointed out unsanitary conditions and dirty tables, impacting their overall experience.

Atmosphere

The location was described as a nice place for breakfast or meetings, but some customers found the layout uncomfortable for working.
  • EM
    Erellitae Malone
    4 days ago
    5.0
    Baby that steak sandwich they got whole Lotta 😋 playa
  • RS
    Rochelle Strong
    Feb 3, 2026
    5.0
    I love the french baguette
  • HH
    Hannah Hasch
    Dec 27, 2025
    1.0
    Horrible customer service! The bigger male staff that typically works the window in the mornings and the manager are just awful. Very rude, impolite, and unprofessional. The staff member does not know how to read and repeatedly gives me the wrong information. If your staff can’t do their job, get different staff. Do better, Panera bread.
  • EC
    Emily Colton
    Dec 3, 2025
    5.0
    Morning crew, shout out, gave me the most delicious toasted sandwich at 8 a.m. Best focaccia I've had at any Panera Ever
  • EM
    Emily Martin
    Oct 26, 2025
    3.0
    There was literally NO wild rice in the chicken and wild rice soup. How does that even happen?

Frequently Asked Questions About Panera Bread

Does Panera Bread Richfield accept reservations?

No, Panera Bread Richfield does not accept reservations.

What are the operating hours of Panera Bread Richfield?

Panera Bread Richfield is open daily from 7:00 AM to 9:00 PM.

Brand Certified Facts from Panera Bread

This information is certified by Panera Bread and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
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  • Phone number
  • Official website
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