Panera Bread

3.9
814 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Richfield is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
980 West 78th St, Richfield, MN
55423, United States

Hours

Reviews

3.9
814 reviews
5 stars
399
4 stars
190
3 stars
75
2 stars
39
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant decline in customer service quality, with multiple reports of rude staff and incorrect orders.

Food Quality

While some customers praised the food, there were numerous complaints about incorrect orders, food quality issues, and unsanitary conditions.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the dining area and bathrooms, affecting customer trust.

Order Accuracy

Many customers reported frequent mistakes with their orders, leading to frustration and dissatisfaction.

Atmosphere

The location is generally appreciated for its atmosphere, with some customers enjoying the space for work and socializing.
  • HH
    Hannah Hasch
    Dec 27, 2025
    1.0
    Horrible customer service! The bigger male staff that typically works the window in the mornings and the manager are just awful. Very rude, impolite, and unprofessional. The staff member does not know how to read and repeatedly gives me the wrong information. If your staff can’t do their job, get different staff. Do better, Panera bread.
  • EC
    Emily Colton
    Dec 3, 2025
    5.0
    Morning crew, shout out, gave me the most delicious toasted sandwich at 8 a.m. Best focaccia I've had at any Panera Ever
  • EM
    Emily Martin
    Oct 26, 2025
    3.0
    There was literally NO wild rice in the chicken and wild rice soup. How does that even happen?
  • AH
    adam howe
    Sep 28, 2025
    3.0
    Way over priced. Only went for a meeting.
  • AA
    Allan Adamson
    Sep 19, 2025
    1.0
    No one needs to work and the people who want to work society doesnt allow and so i leave again without anything

Frequently Asked Questions About Panera Bread

Does Panera Bread Richfield accept reservations?

No, Panera Bread Richfield does not accept reservations.

What are the operating hours of Panera Bread Richfield?

Panera Bread Richfield is open daily from 7:00 AM to 9:00 PM.