Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
2.9
260 reviews
5 stars
84
4 stars
33
3 stars
16
2 stars
16
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, with many waiting over 30 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing ingredients and wrong items being served.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unclean food preparation areas.
Staff Behavior
Feedback indicated mixed experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
Many customers expressed disappointment with the quality of food, citing stale bread and poorly made sandwiches.
- JOJohn OsbergDec 31, 20251.0Looks like I’m not the only one to note - delivery shouldn’t be offered at this location. On multiple occasions the delivery has taken hours, or gotten sent to Uber, or in one case it had to be cancelled since not even delivery services would pick it up. Staff at the store has been great, the place just seems wildly mismanaged.
- KKKyleDec 29, 20255.0Good customer service. Good management both a.m + p.m very accommodating. 💯% Will come back. Good patient people and acknowledging should go a long ways. Ordering again from out of the area.
- RMRobert MDec 3, 20251.0Order was completey wrong , the bathroom was very dirty and not to mention the wait was over 5 minutes with only one person a head of me. Will not be coming back
- BHBetti HuerdNov 18, 20255.0It was very good & fast
- BFBriley FenimoreNov 11, 20255.0I placed a complicated catering order today, and was pleasantly surprised when a team member named Kim took the time to call me and help me out. Kim at the Richfield location helped me get the correct order for an event this weekend and was so gracious and kind over the phone. Thank you, Kim!