Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
469 reviews
5 stars
240
4 stars
111
3 stars
47
2 stars
35
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor handling of orders.
Food Quality
Food quality is inconsistent; some customers enjoy their meals while others report issues like cold fries and unsanitary conditions.
Cleanliness
Multiple reviews highlight cleanliness issues, including dirty floors and unsanitary food handling practices.
Pricing Concerns
Customers express dissatisfaction with rising prices, particularly for ice cream and cakes, feeling they do not match the quality received.
Order Accuracy
There are frequent complaints about incorrect orders and lack of response from management when issues arise.
- HSHoward SeamonOct 14, 20253.0If you like eating at the table that pushes against your stomach while eating this is the place for you DQ get better tables and chairs
- LMLiz MacekOct 9, 20255.0You cannot go wrong with ice cream. I realize it's been a while since I've stopped at a Dairy Queen. When did a small vanilla cone become $3.75..?
- CCC6A3WSep 16, 20251.0Ordered the fall special blizzard, caramel toffee cookie crunch, from here via door dash. It was so NOT what was stated in the description!!! If the description would have said it had Heath bar pieces in it I would NOT have gotten it because Heath bars are nasty!! Extremely disappointed in this location and they're making substitutes without letting people know! YUCK. Will ensure I never order from here again!
- PBPete BiglyAug 24, 20251.0This is now the second health code violation that I have seen at this specific location and honestly, I'm probably not gonna be coming back anytime soon. The last one was when there was an argument between a manager, and one of the employees that was refusing to wash their hands after having gone to the bathroom several customers noticed it and reported it to the manager and complained about it. No idea what ended up happening with her. Then today I go and get myself a blizzard with extra Oreo, not only did I not get my extra Oreo, but as the guy was making my blizzard, he stuck his bare fingers into it in order to push the ice cream that was spilling out back in. I'm not confrontational so I basically just accepted the blizzard, walked out the door, and chucked it into the garbage. It wasn't just that he stuck his finger in it, when he handed it to me, I got a good look at his fingers where there was what appeared to be a cut that had been healing up. Looked like it was scabbed over either way freaking gross. That finger touched my ice cream and then pushed into my ice cream as he was making it. I don't know what has happened to this Dairy Queen but it really seems like whoever they've been hiring over the last year here have been absolutely horrible compared to the people that used to be there.
- SSSally SaveraidAug 23, 20251.0During my last visit I had the worst costumer service. The man at the counter was extremely rude. I have Tourette’s and sometimes I cough. The person commented on my cough multiple times. I will never go back.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the hours of operation for Dairy Queen Grill & Chill in Richfield?
Dairy Queen Grill & Chill in Richfield is open every day from 11:00 AM to 10:00 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.
Is Dairy Queen Grill & Chill in Richfield family-friendly and accessible?
Yes, the location offers high chairs, outdoor seating, restrooms, and is wheelchair accessible, making it family-friendly and good for kids.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/11639/.
Where is Dairy Queen Grill & Chill located?
It is located at 7533 Lyndale Ave S, Richfield, MN 55423-4011, United States.
When was this Dairy Queen Grill & Chill established?
This Dairy Queen Grill & Chill location was established in 1980.
How can I get special deals for Dairy Queen Grill & Chill?
Download the Dairy Queen app for exclusive deals from https://www.dairyqueen.com/app.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby, you can visit Joy’s Pattaya Thai Restaurant for Asian cuisine, Kensington Park for outdoor recreation, and Broadway Pizza for Italian food.
Are there convenient services near Dairy Queen Grill & Chill for additional needs?
Yes, nearby services include gas stations like bp and Speedway, automotive repair shops such as Stall One Automotive, and grocery options like Groceries of the Orient.
What other amenities are in the vicinity of Dairy Queen Grill & Chill?
The area around Dairy Queen includes salons like Mark Evans Salon, health services such as Minnesota Integrative Health, and retail options including the Sprint Store and The Vault Permanent Jewelry.