Arby's

4.1
1218 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7744 5th Ave S, Richfield, MN
55423, United States

Hours

Reviews

4.1
1,218 reviews
5 stars
583
4 stars
350
3 stars
170
2 stars
50
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Most customers enjoyed the food, noting it was fresh and tasty, particularly the roast beef and fish sandwiches.

Service Issues

Several reviews highlighted inconsistent service, with complaints about rudeness, slow drive-thru times, and incorrect orders.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes, particularly regarding coupons and menu items.

Staff Friendliness

While some reviews praised friendly staff, others reported negative experiences with unhelpful or rude employees.
  • CR
    Custom Vinyl Records
    5 days ago
    4.0
    Overall I think Arby's is listening to customers and is trying very hard to bring back what customers like. For example the potato cakes and the French dip which is awfully good and really decent cooked hamburgers. The only thing I've ever begged from them is that they bring back the real roast beef like they had back in the '70s but that ain't going to happen, sorry to say. But still I like Arby's as one of my fast food restaurants. And sometimes they have awfully good bogo coupons.
  • JS
    Joe Spaeth
    Nov 13, 2025
    4.0
    Prices are really going up. But I guess that's all fast food.
  • JJ
    Jen
    Nov 9, 2025
    4.0
    Food was good and the service was good.
  • VA
    V A
    Oct 19, 2025
    1.0
    Owner doesnt seem to support its community
  • TC
    Tanesha Crenshaw
    Oct 14, 2025
    1.0
    I wouldn't recommend anybody go to this Arby's The staff was rude and she was a manager. They don't honor coupons and she was just all around rude not people friendly.