Many customers reported issues with cold, undercooked, or incorrect food orders.
Service Speed
Service speed varied significantly, with some customers experiencing long wait times and others noting quick service.
Staff Behavior
Customer service was inconsistent, with some staff being friendly while others were reported as rude or unprofessional.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty floors and unsanitary food preparation.
Order Accuracy
A frequent complaint was incorrect orders, with many customers receiving the wrong items or missing components.
BB
Brandon Booth
Nov 10, 2025
2.0
We watched our food come off the grill and into there boxes and get sat down with our French fries by the young man cooking. Three other kids literally sat and talked for close to 2 minutes before deciding to put our food in a bag and then he just pulls napkins out like tissues an throws them on top.
AM
ava markeson
Nov 2, 2025
1.0
There was hairs in my food. Disgusting the least you guys could do is wear a hairnet. Your in a kitchen.
MF
Melanie Freeborn
Sep 22, 2025
5.0
Always a good time.
SC
Sage Christensen
Sep 16, 2025
1.0
First off, I sat in line, gave the worker my order, five minutes later food came out. I didn’t realize until I got back to my car that my food was not correct I ordered a large fry a cheeseburger and another french fry. Guess what they gave me? A regular fry, a hamburger and onion rings. They did not even get the order remotely close to what I asked for. And THEN I get back to my car, looked out the window, saw two workers making out in the enclosed trash area. Dairy Queen Princeton, do better.
KN
Kenzie Nelsen
Sep 15, 2025
1.0
Your assistant manager Mo Jensen has terrible character for the way she speaks to customers in store and the way she speaks online.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Princeton, MN?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM. On certain holidays like November 26, December 24, and December 31, the hours are shortened to 10:00 AM to 7:00 PM, and it is closed on November 27, December 25, and January 1.
Where is Dairy Queen Grill & Chill located in Princeton?
It is located at 1102 7th Ave S, Princeton, MN 55371-4555, USA.
What kind of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the restaurant has drive-thru service as well as outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly and provides amenities such as booster seats, high chairs, wheelchair accessibility, seating, restrooms, and free WiFi.
Can I order food online or via a mobile app for Dairy Queen Grill & Chill?
Yes, you can order online through their pickup order URL and download their app for exclusive deals and mobile ordering rewards.
What other dining options are near Dairy Queen Grill & Chill in Princeton?
Nearby dining options include Frontier Steakhouse for steaks, Pizza Hut for pizza, Heavenly Fresh for health food, Papa Murphy's for pizza, and McDonald's for fast food.
Are there any nearby schools close to Dairy Queen Grill & Chill?
Yes, Princeton High School, Princeton Online MN, and Princeton Senior High are all nearby, making this location convenient for families and students.
Which nearby services can a customer find close to Dairy Queen Grill & Chill?
Nearby services include Blaze Credit Union for banking, Home Security Abstract and Title for real estate services, Knafla Chiropractic Clinic for health services, and The Exchange Network for ATM access.
Are there other dessert or ice cream shops near Dairy Queen Grill & Chill?
Yes, nearby dessert options include another Dairy Queen, Cold Stone Creamery for custom cakes, and Northern Tan beauty salon.