I asked for a Protein sub. They said they didn’t have those you just order off the regular menu. I ordered the Turkey Tom 8”. It had 2 slices of turkey. At one point the sandwich was mostly lettuce. I always go to the Jimmy John’s in Woodbury and there is so much more to the sandwich. Very disappointed especially because I was looking for the protein. $10 for a lettuce sandwich.
JM
J Mac
Dec 22, 2025
1.0
I ordered a Club Lulu sandwich for take-out and brought it home and started eating it and the bread was so hard it was almost inedible. Worst sandwich i have ever had from anywhere. I was so disappointed I called the store and spoke to someone about my experience. He said I could come in and get a new sandwich but I was in for the night so he said I could have a credit on my account for a free sandwich. I agreed and said how can I be sure there is a free sandwich there and he said "oh it will be there". I went back this Friday to get a new sandwich, ordered it and they made it while I was ordering but went to check out and Surprise No credit for a sandwich. I explained the story but the girl behind the counter would not give me the replacement sandwich that was promised. I walked out. Horrible customer service.
I was told by ownership to provide more information to make this right but I no longer have the Order Date, Order Number and Total Amount. Thanks for nothing
AR
Alex R
Jul 18, 2022
1.0
Worst Jimmy John's I've ever been to. Garbage service and they always get people's orders out of order. Some people wait 3min while others wait over 20min. Would give negative stars if I could. The entire staff is incompetent and rude.
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