Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
769 reviews
5 stars
219
4 stars
179
3 stars
134
2 stars
58
1 star
179
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with employees being rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and misunderstandings during order placement.
Food Quality
Several reviews mentioned cold or poorly prepared food, including undercooked burgers and soggy fries.
Language Barrier
A significant number of customers experienced communication difficulties due to staff's limited English proficiency.
Wait Times
Customers frequently complained about long wait times in both drive-thru and in-store, often without acknowledgment from staff.
- MSMiles StokesNov 7, 20251.0Intentionally messed up my order so I wouldn’t get the free fry Friday deal
- JHJoseph HuttnerOct 28, 20251.0There is literally always something wrong at the store. Do not go here in the morning unless you wanna waste time. Why are you open at 6:30 if nothing‘s ready to serve people.
- KKKaylaOct 26, 20251.0Only good thing about this Wendy’s is that the food is fresh. The customer service is atrocious. Cashiers are always very rude and dismissive, and they will up-charge your meal without you asking them to. Maria the cashier told us “oh well” before closing the door in our faces this morning when we express to them that they charged more than what their menu shows. Menu shows pricing for small meals, but they will 100% charge you for a med/large without your consent.
- DDDavid DexterSep 28, 20251.0I would never do carry out at this Wendy's let alone go to this Wendy's again. Tried order something the guys couldn't understand me just kept smiling saying yeah no one there knew English it's a sad place I don't recommend anyone to ever go here
- ETEric ThomasSep 28, 20251.0Went through the drive through cause I was craving the $8 JBC meal deal. The guy asked if I what sauce I want with my nuggets which was weird but brushed it off. Got to the window and it was CONSIDERABLY less money than I thought and got back to my house and the sauce I asked for was completely wrong. WTH? The people working the windows need to take the air buds out and stop the side conversations and LISTEN. What if I had a food restriction? Or something I would have gotten the wrong food and had a emergency. Stay clear of this place
Frequently Asked Questions About Wendy's
Is 416 Plymouth Rockford Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Plymouth, MN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Plymouth, MN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (763) 324-8265.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 416 Plymouth Rockford Wendy’s serve breakfast?
Yes, this Wendy’s location in Plymouth, MN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at this Wendy's location?
The drive-through is open from 6:30 AM to 1:00 AM Monday to Saturday, and from 7:00 AM to 1:00 AM on Sunday.
Does this Wendy's serve breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is delivery available at this Wendy's?
Yes, delivery is available where offered. You can check availability by entering your delivery address on the Wendy's app or at order.wendys.com.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can contact the location directly at (763) 324-8265 or reach Wendy's Customer Care via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where is this Wendy's located and what is its general atmosphere?
This Wendy's is located at 9850 Rockford Road, Plymouth, MN 55442, US. The restaurant has a casual attire atmosphere.
How can I order food from this Wendy's online or via mobile app?
You can place orders online or via the Wendy's app available on the Apple App Store. Visit order.wendys.com or use the Wendy's app for mobile ordering.
Are there any nearby fast food options near this Wendy's?
Yes, Taco Bell and Burger King are nearby fast food restaurants, providing alternative dining choices in close proximity.
What nearby places of interest could customers visit before or after dining at Wendy's?
Customers might visit the nearby Step By Step Montessori Schools of Plymouth, St. Cloud State University at Plymouth, or Rasmussen Dental for appointments or educational visits before or after dining at Wendy's.
How can nearby services like gas stations and banks benefit customers visiting this Wendy's?
Customers can conveniently fuel up at nearby Holiday Gas Station or Plymouth VIP Auto, and access banking services at Blaze Credit Union or the U.S. Bank ATM while visiting Wendy's.