Wendy's

3.5
1130 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14370 28th Place N., Plymouth, MN
55447, United States

Hours

Reviews

3.5
1,130 reviews
5 stars
397
4 stars
251
3 stars
173
2 stars
86
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 10 minutes for service.

Food Quality

Many reviews indicated that food quality has declined, with complaints about cold, stale, or poorly prepared items.

Customer Service

Numerous customers experienced rude or unhelpful staff, with several mentioning poor management and lack of acknowledgment.

Order Accuracy

There were multiple complaints about incorrect orders, missing items, and issues with substitutions.

Cleanliness

The restaurant was often described as dirty, with reports of sticky floors and unclean dining areas.
  • KB
    Keith Barry
    Oct 30, 2025
    5.0
    Quick, accurate order sercrd quickly but my chili ws delivered cold. I still ate it because....it's Wendy's chili!
  • EP
    E J P
    Oct 30, 2025
    1.0
    Come on, Plymouth Wendy's!? I ordered a cold foam mocha beverage and was handed a drink with an extremely disgusting lid. 🤢 The lid was covered in grime and splatter. I'm supposed to put my lips on this? This location needs an immediate audit. Unacceptable.
  • MA
    Mehdi Anis
    Oct 19, 2025
    4.0
    Most of the time they are shirt staff but tries best to provide quick service. I am not disappointed. Employees are are friendly and helpful.
  • DW
    Daniel Ward
    Oct 16, 2025
    1.0
    Waited over 13 minutes in drive thru for breakfast. Was the only car in line. Food was cold and stale.
  • SL
    Scott Larson
    Oct 11, 2025
    1.0
    Ordering took about 10 minutes once I got to the cash register due to communication issues. Even after ordering it was incorrect. Initially the manager did not want to give a refund but again after a 10-minute conversation, she understood that I didn't actually order one of the meals and I was refunded. They mentioned not being able to refund me due to the cameras watching in the restaurant which seemed very strange. While I was ultimately refunded it was very difficult to manage with my family there as well. Unfortunately even after that the food took quite some time and was okay but not hot. Haven't had this problem at a Wendy's in the past. Hopefully it was just a bad day/not the normal.

Frequently Asked Questions About Wendy's

Is 441 Plymouth 55 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.