Jimmy John's

Reviews

• BK

  Barb Kovacs

  3 days ago
  1.0
  I asked for a Protein sub. They said they didn’t have those you just order off the regular menu. I ordered the Turkey Tom 8”. It had 2 slices of turkey. At one point the sandwich was mostly lettuce. I always go to the Jimmy John’s in Woodbury and there is so much more to the sandwich. Very disappointed especially because I was looking for the protein. $10 for a lettuce sandwich.
• JM

  J Mac

  Dec 22, 2025
  1.0
  I ordered a Club Lulu sandwich for take-out and brought it home and started eating it and the bread was so hard it was almost inedible. Worst sandwich i have ever had from anywhere. I was so disappointed I called the store and spoke to someone about my experience. He said I could come in and get a new sandwich but I was in for the night so he said I could have a credit on my account for a free sandwich. I agreed and said how can I be sure there is a free sandwich there and he said "oh it will be there". I went back this Friday to get a new sandwich, ordered it and they made it while I was ordering but went to check out and Surprise No credit for a sandwich. I explained the story but the girl behind the counter would not give me the replacement sandwich that was promised. I walked out. Horrible customer service. I was told by ownership to provide more information to make this right but I no longer have the Order Date, Order Number and Total Amount. Thanks for nothing
• CK

  Chad Kooiman

  Mar 25, 2023
  1.0
  Very poor customer service
• LC

  Lola C

  Nov 26, 2016
  4.0
  I ordered No.12, the beach sandwich. N i loved the sandwich mainly for it's healthy feature.