Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.0
931 reviews
5 stars
284
4 stars
146
3 stars
80
2 stars
97
1 star
324
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and staff that appeared indifferent or untrained.
Food Consistency
Many reviews highlighted issues with food quality, including incorrect orders, poorly prepared items, and inconsistent preparation of blizzards.
Cleanliness
Numerous customers noted unsanitary conditions both inside and outside the restaurant, including dirty tables and floors.
Staff Attitude
Feedback indicated a lack of professionalism and friendliness among staff, with several customers describing rude or unhelpful interactions.
Management Issues
Several reviews suggested that poor management and staffing levels contributed to the overall negative experiences reported by customers.
- JPJade PaunaOct 13, 20251.0This location is the WORST Dairy Queen Iāve ever been to. The three or four time my husband and I have gotten food from here the food is never what we ordered, my fries have been raw multiple times, and the staff is always messing around (we can see them through the drive through messing with each other). If I could give negative stars, I would in a heartbeatš¤®
- EPEnise PelagiaOct 3, 20251.0Every single time I go to this location it's a horrible and unacceptable experience. This time was probably the worst. Ordered just fine, got parked for like 20 minutes, food was mostly warm when I got it. Took it home and the chicken tender basket I ordered was tossed BBQ when I ordered tossed Sweet Chill. I was very excited to try the new product. Guess I just won't š¤·š½ā I wasn't the only one who had a bad experience either. I saw two other customers storm off from here as well.
- KLKammy LohnesOct 3, 20252.0Ive been standjng in line for a long time and the crew seems to be doing nothing. I dont understand how theres still buisness. If i wasent grabbing an uber i would definitly drive 15 min out the way to get better service
- JPJean Paulsen-LepleySep 25, 20255.0Stopped in to buy a treat for a friend. Service was prompt and courteous. Atmosphere outside was disappointing as there was a smoker enjoying a cigarette, but the smoke sent was thick when entered and exited...yuk!
- RRRoxiSep 22, 20252.0I hate to pile on given the numerous bad reviews already but I agree with the sentiment that this particular DQ location struggles with adequate staffing, customer service, speed and quality. I live nearby so this had been our go-to location but it's incredibly hit or miss. After an exceptionally bad experience of trying to eat inside and waiting 45+ min for ice cream (with only three people in front of us) we swore off eating inside. I will say I had a perfect pumpkin pie blizzard there this September, but when I brought my family back the following week, all four of our blizzards were handed to us already melted and with the mix-ins just sunk in the bottom of the cup. I've literally had shakes that were more solid than these blizzards. With it being the drive-true, we had already exited the line before it was noticed. It's unfortunate because this is the only DQ in town but isn't up to the standards that you would expect.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Plymouth, MN offer?
Dairy Queen Grill & Chill offers classic fast food including soft-serve ice cream, signature shakes, BlizzardĀ® Treats, Chicken Strip Baskets, and GrillburgersĀ®.
What are the operating hours for Dairy Queen Grill & Chill in Plymouth?
The location is open daily from 10:30 AM to 10:00 PM, but it is closed on holidays such as November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, Dairy Queen Grill & Chill offers a drive-thru service along with both indoor and outdoor seating for customers.
Is the Dairy Queen Grill & Chill in Plymouth family-friendly and suitable for kids?
Yes, this location is family-friendly and welcomes children, providing a comfortable environment for families.
Can customers use WiFi and mobile ordering at Dairy Queen Grill & Chill?
Customers have access to free WiFi, and mobile ordering with rewards is available through their app for exclusive deals.
Where is Dairy Queen Grill & Chill located in Plymouth?
It is located at 4000 Annapolis Lane North, Plymouth, MN 55447-5480, USA.
How can I place an order online for pickup at Dairy Queen Grill & Chill Plymouth?
You can place an online pickup order through their website at https://www.dairyqueen.com/en-us/order/pickup/n/11160/.
What nearby food options are available close to Dairy Queen Grill & Chill in Plymouth?
Nearby food options include SUBWAY for sandwiches, Bruegger's Bagels for bagels and bakery items, and Starbucks for coffee and drinks, providing variety if you're visiting the area.
Are there recreational facilities near Dairy Queen Grill & Chill where customers can visit?
Yes, customers can visit nearby recreational places such as Mulligan's Indoor Golf and Club Pilates for fitness and indoor golf activities before or after their meal.
What wellness and beauty services are near Dairy Queen Grill & Chill Plymouth?
Nearby wellness and beauty services include Totally Tan & Spa - Plymouth for tanning and spa treatments, Gloss Beauty Bar hair salon, and Artisan Dental for dental care.