Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.0
933 reviews
5 stars
285
4 stars
146
3 stars
80
2 stars
97
1 star
325
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff appearing indifferent, untrained, and often rude.
Food Consistency
Many customers reported issues with food quality, including incorrect orders, poorly mixed blizzards, and items served at the wrong temperature.
Cleanliness
The establishment received multiple complaints about cleanliness, with dirty dining areas and unsanitary conditions reported frequently.
Staffing Issues
Several reviews noted inadequate staffing leading to long wait times and poor service, suggesting a need for better management and training.
- BTBen TheisJan 1, 20261.0Just the worst experience. I just need to stop going here and put myself out of my misery. They hire the most (with all due respect) most incompetent people you can imagine. It’s to the point where it’s impressive to how incompetent they can get people to work here. Wrong orders, literal belligerent order takers and overall awful experience. Just go to the gas station, buy a pint of ice cream for twice the amount and punch yourself in the gut…and that will be a better experience than going here.
- BPBosephus PDec 6, 20255.0Stopped by to pick up an ice cream cake for dinner. Big Terrence, behind the counter, gave me huge funny attitude in response to my demand for a 50% Senior discount, and had me laughing on the floor. Thank you Terrence for making a mundane purchase a fun experience. He did write "Happy Birthday" using funny script across the cake in red. I only got the standard senior discount, and he got a $25 tip.
- JPJade PaunaOct 13, 20251.0This location is the WORST Dairy Queen I’ve ever been to. The three or four time my husband and I have gotten food from here the food is never what we ordered, my fries have been raw multiple times, and the staff is always messing around (we can see them through the drive through messing with each other). If I could give negative stars, I would in a heartbeat🤮
- EPEnise PelagiaOct 3, 20251.0Every single time I go to this location it's a horrible and unacceptable experience. This time was probably the worst. Ordered just fine, got parked for like 20 minutes, food was mostly warm when I got it. Took it home and the chicken tender basket I ordered was tossed BBQ when I ordered tossed Sweet Chill. I was very excited to try the new product. Guess I just won't 🤷🏽 I wasn't the only one who had a bad experience either. I saw two other customers storm off from here as well.
- KLKammy LohnesOct 3, 20252.0Ive been standjng in line for a long time and the crew seems to be doing nothing. I dont understand how theres still buisness. If i wasent grabbing an uber i would definitly drive 15 min out the way to get better service
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Plymouth, MN offer?
Dairy Queen Grill & Chill offers classic fast food including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
What are the operating hours for Dairy Queen Grill & Chill in Plymouth?
The location is open daily from 10:30 AM to 10:00 PM, but it is closed on holidays such as November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, Dairy Queen Grill & Chill offers a drive-thru service along with both indoor and outdoor seating for customers.
Is the Dairy Queen Grill & Chill in Plymouth family-friendly and suitable for kids?
Yes, this location is family-friendly and welcomes children, providing a comfortable environment for families.
Can customers use WiFi and mobile ordering at Dairy Queen Grill & Chill?
Customers have access to free WiFi, and mobile ordering with rewards is available through their app for exclusive deals.
Where is Dairy Queen Grill & Chill located in Plymouth?
It is located at 4000 Annapolis Lane North, Plymouth, MN 55447-5480, USA.
How can I place an order online for pickup at Dairy Queen Grill & Chill Plymouth?
You can place an online pickup order through their website at https://www.dairyqueen.com/en-us/order/pickup/n/11160/.
What nearby food options are available close to Dairy Queen Grill & Chill in Plymouth?
Nearby food options include SUBWAY for sandwiches, Bruegger's Bagels for bagels and bakery items, and Starbucks for coffee and drinks, providing variety if you're visiting the area.
Are there recreational facilities near Dairy Queen Grill & Chill where customers can visit?
Yes, customers can visit nearby recreational places such as Mulligan's Indoor Golf and Club Pilates for fitness and indoor golf activities before or after their meal.
What wellness and beauty services are near Dairy Queen Grill & Chill Plymouth?
Nearby wellness and beauty services include Totally Tan & Spa - Plymouth for tanning and spa treatments, Gloss Beauty Bar hair salon, and Artisan Dental for dental care.