Bruegger's Bagels

3.9
395 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
4000 Annapolis Lane, Plymouth, MN
55447, United States

Hours

Reviews

3.9
395 reviews
5 stars
194
4 stars
80
3 stars
44
2 stars
29
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow, inattentive service and inconsistent staff behavior, leading to frustration and dissatisfaction.

Food Quality

While many customers enjoyed the bagels and sandwiches, there were numerous complaints about incorrect orders, food being cold or poorly prepared, and cleanliness issues.

Staff Friendliness

Some staff members received praise for their friendliness and helpfulness, but others were described as rude or unprofessional, contributing to a negative customer experience.

Cleanliness Concerns

Multiple reviews highlighted cleanliness issues in the dining area and restrooms, with some customers feeling uncomfortable due to the dirty environment.

Inconsistent Experience

Overall, the experience varied significantly among customers, with some enjoying their visits while others expressed disappointment and frustration with service and food quality.
  • PH
    Paul Hardy
    Nov 6, 2025
    2.0
    Ordered a coffee and Cinnamon Raisin bagel toasted with butter. The Asian girl at the counter was very nice and friendly. However when it was ready, it sat on the counter while she waited on 3 other people. When she finally put it out for us, it was cold, warmed but not really toasted, and over drenched with butter. Not the experience we were wanting.
  • MF
    Michael Ficks
    Nov 5, 2025
    2.0
    Bagels are decent - but ran into some issues here. Ordered online, and when I arrived to pick up the store was unexpectedly closed. Called the next day to get a refund, and assistant manager said he cannot give refunds for the past (day before). Logged a ticket through their website and still no luck on refund. Bummer, as the bagels were decent.
  • KF
    Kylee Fie
    Nov 1, 2025
    4.0
    Today was very busy at lunch time. But as usually I had no issues.
  • GD
    Gretchen Doolittle
    Oct 12, 2025
    1.0
    When I got here, there was a now on the door saying the staff had all walked out.
  • CJ
    Caitlin Jordan
    Sep 14, 2025
    1.0
    I have had numerous occasions of the manager refusing to cut my bagel sandwich in half- I asked corporate about this “new standard” and they never got back to me. I was met with crickets. I last went to this location on August 17 and I have stopped because of the lack of care for sandwich presentation. Attached are photos from when I got the sandwich. The bagel I received was messy and because it wasn’t cut in half, the fillings were spilled into the wrapping, including the cream cheese was on the outside of the bagel. It was also falling out of the sandwich when I was eating it. This sandwich costs 10 dollars- I want to eat the whole sandwich not just part of it. I’ve never been to a bagel shop that doesn’t cut their sandwiches. The service here is also inconsistent. Please Fix the issue with your “new gm” that has brought in these new standards that are crazy. The food tastes good and would meet a 3-4 star rating overall but lack of professionalism by brueggers gm and corporate team puts this at a 1z

Frequently Asked Questions About Bruegger's Bagels

What types of bagels and sandwiches does Bruegger's Bagels offer at the Plymouth location?

Bruegger's Bagels in Plymouth offers authentic New York style bagels topped with their signature made-in-Vermont cream cheese, and a variety of breakfast and deli sandwiches including Farmhouse, Vermonter, Western, and Sriracha Honey Sunrise egg sandwiches.

What are the operating hours for Bruegger's Bagels at 4000 Annapolis Lane?

The Plymouth location is open daily from 6:00 AM to 2:00 PM.