Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Customers frequently reported slow, inattentive service, with many experiencing long wait times and unhelpful staff.
Food Quality
While some customers enjoyed the bagels and sandwiches, there were numerous complaints about incorrect orders, food being cold or poorly prepared, and inconsistent quality.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty floors and unsanitary conditions in the dining area.
Staff Friendliness
Customer experiences with staff were mixed; while some praised individual employees for their friendliness, others reported rude or unprofessional behavior.
Management Response
There were complaints about a lack of effective management and communication, particularly regarding order issues and customer feedback.
PH
Paul Hardy
Nov 6, 2025
2.0
Ordered a coffee and Cinnamon Raisin bagel toasted with butter. The Asian girl at the counter was very nice and friendly. However when it was ready, it sat on the counter while she waited on 3 other people. When she finally put it out for us, it was cold, warmed but not really toasted, and over drenched with butter. Not the experience we were wanting.
MF
Michael Ficks
Nov 5, 2025
2.0
Bagels are decent - but ran into some issues here. Ordered online, and when I arrived to pick up the store was unexpectedly closed.
Called the next day to get a refund, and assistant manager said he cannot give refunds for the past (day before).
Logged a ticket through their website and still no luck on refund. Bummer, as the bagels were decent.
KF
Kylee Fie
Nov 1, 2025
4.0
Today was very busy at lunch time. But as usually I had no issues.
GD
Gretchen Doolittle
Oct 12, 2025
1.0
When I got here, there was a now on the door saying the staff had all walked out.
CJ
Caitlin Jordan
Sep 14, 2025
1.0
I have had numerous occasions of the manager refusing to cut my bagel sandwich in half- I asked corporate about this “new standard” and they never got back to me. I was met with crickets. I last went to this location on August 17 and I have stopped because of the lack of care for sandwich presentation. Attached are photos from when I got the sandwich. The bagel I received was messy and because it wasn’t cut in half, the fillings were spilled into the wrapping, including the cream cheese was on the outside of the bagel. It was also falling out of the sandwich when I was eating it. This sandwich costs 10 dollars- I want to eat the whole sandwich not just part of it. I’ve never been to a bagel shop that doesn’t cut their sandwiches.
The service here is also inconsistent.
Please Fix the issue with your “new gm” that has brought in these new standards that are crazy.
The food tastes good and would meet a 3-4 star rating overall but lack of professionalism by brueggers gm and corporate team puts this at a 1z
Frequently Asked Questions About Bruegger's Bagels
What types of bagels and sandwiches does Bruegger's Bagels offer at the Plymouth location?
Bruegger's Bagels in Plymouth offers authentic New York style bagels topped with their signature made-in-Vermont cream cheese, and a variety of breakfast and deli sandwiches including Farmhouse, Vermonter, Western, and Sriracha Honey Sunrise egg sandwiches.
What are the operating hours for Bruegger's Bagels at 4000 Annapolis Lane?
The Plymouth location is open daily from 6:00 AM to 2:00 PM.
Does Bruegger's Bagels offer catering services for breakfast and lunch?
Yes, breakfast and lunch catering is available and orders can be placed online through their website.
Can I place an order ahead of time for pickup at Bruegger's Bagels in Plymouth?
Yes, you can order ahead using the Bruegger's mobile app available on both Android and iOS or order online via their website for faster service.
What payment options are accepted at Bruegger's Bagels in Plymouth?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Does Bruegger's Bagels at 4000 Annapolis Lane offer dine-in and takeout options?
Yes, the location offers dine-in, takeout, and in-store pickup options for customer convenience.
Is parking available at Bruegger's Bagels in Plymouth?
Yes, there is free street parking and free parking lot availability for customers.
What nearby fitness centers can I visit before or after enjoying a meal at Bruegger's Bagels?
Nearby fitness centers include 9Round Kickboxing Fitness, 9Round Fitness, and Club Pilates, ideal for a workout either before or after your visit to Bruegger's.
Are there any nearby salons or spas near Bruegger's Bagels in Plymouth?
Yes, Totally Tan & Spa and Gloss Beauty Bar are nearby, making it convenient to combine a meal with some pampering or beauty treatments.
What coffee shops are close to Bruegger's Bagels that I can visit for a different coffee experience?
Starbucks is located nearby if you're interested in trying a different coffee or smoothie option before or after your visit to Bruegger's Bagels.