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Dairy Queen Grill & Chill

3.4
(357 reviews)
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Business Details

800 N Wabasha, Plainview, MN
55964-1290, United States
(507) 486-7227
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
800 N Wabasha, Plainview, MN
55964-1290, United States

Hours

Reviews

3.4
357 reviews
5 stars
130
4 stars
72
3 stars
53
2 stars
31
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and lack of attention from staff.

Speed of Service

Many customers reported slow service, with long wait times both in the drive-thru and inside the restaurant.

Food Quality

Mixed feedback on food quality; while some enjoyed the food, others received incorrect or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and restrooms.

Positive Experiences

Despite the negatives, some customers praised friendly staff and good food experiences.
  • PB
    Peyton Buroker
    Dec 21, 2025
    1.0
    Got accused of throwing a pop can out the window told the lady I didn’t do that told me to have a night I deserve don’t recommend goin there and I think she ate some of my fries
  • WG
    Willie Gusa
    Nov 14, 2025
    2.0
    Slowest place I've gone too. I like DQ & the food. But golly is it slow. Everytime.
  • KB
    Karen Bowmaster
    Oct 8, 2025
    1.0
    We waited a good 5 minutes and finally rang the bell at the front twice for someone to come take our order. We then saw a female wearing glasses working between the front and drive thru and when we asked her if there was anyone else working she replied “no” and that was it. There was no acknowledgement no eye contact… nothing. She wasn’t super busy as there was only 1 vehicle in the drive thru and I would have to say this is some of the worst customer service I’ve ever seen. We told her to have a nice day as we were leaving and she still ignored us. We are traveling home to Iowa from vacation.
  • DW
    Derrick Waldner
    Sep 7, 2025
    2.0
    Very slow, have been sitting in the parking lot waiting about 20 mins now
  • AU
    Angela Borgne (UnicornsMom)
    Jan 13, 2018
    1.0
    Over/double charged, order wrong, not hot/fresh, sloppy, I hope it was tranee day!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature Blizzard® Treats, shakes & malts, Grillburgers®, Chicken Strip Baskets, and ice cream cakes through DQCakes.com.

What are the opening hours of Dairy Queen Grill & Chill during weekdays?

From Monday to Wednesday and on Friday and Saturday, it is open from 10:30 AM to 10:00 PM. On Thursday and Sunday, it closes slightly earlier at 9:30 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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