Dairy Queen Grill & Chill

3.5
356 reviews
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Business Details

800 N Wabasha, Plainview, MN
55964-1290, United States
(507) 486-7227
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
800 N Wabasha, Plainview, MN
55964-1290, United States

Hours

Reviews

3.5
356 reviews
5 stars
130
4 stars
72
3 stars
53
2 stars
31
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

While some customers enjoyed the food, others complained about incorrect orders, cold items, and poor presentation.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and bathrooms.

Positive Experiences

Despite negative feedback, some customers praised friendly staff and good food, indicating that experiences can vary.

Speed of Service

A common complaint was slow service, with multiple customers noting long wait times in both drive-thru and dine-in.
  • WG
    Willie Gusa
    Nov 14, 2025
    2.0
    Slowest place I've gone too. I like DQ & the food. But golly is it slow. Everytime.
  • KB
    Karen Bowmaster
    Oct 8, 2025
    1.0
    We waited a good 5 minutes and finally rang the bell at the front twice for someone to come take our order. We then saw a female wearing glasses working between the front and drive thru and when we asked her if there was anyone else working she replied “no” and that was it. There was no acknowledgement no eye contact… nothing. She wasn’t super busy as there was only 1 vehicle in the drive thru and I would have to say this is some of the worst customer service I’ve ever seen. We told her to have a nice day as we were leaving and she still ignored us. We are traveling home to Iowa from vacation.
  • DW
    Derrick Waldner
    Sep 7, 2025
    2.0
    Very slow, have been sitting in the parking lot waiting about 20 mins now
  • CF
    Cymbre Ford
    Aug 14, 2025
    1.0
    Been waiting twenty mins at the window on my break and won't even be able to eat the food that I ordered while on my break without being late. I was the only person waiting to be served. Update I just left it too so long.
  • TP
    Tom P
    Jun 27, 2025
    5.0
    Standard DQ decor which was very clean. The staff were very friendly and helpful! Dropped a $5 bill but didn't notice until the counter person followed me out of building. The service is great and much better than the usual fast food place. Keep up the great work!
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Frequently Asked Questions About Dairy Queen Grill & Chill

What types of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature Blizzard® Treats, shakes & malts, Grillburgers®, Chicken Strip Baskets, and ice cream cakes through DQCakes.com.

What are the opening hours of Dairy Queen Grill & Chill during weekdays?

From Monday to Wednesday and on Friday and Saturday, it is open from 10:30 AM to 10:00 PM. On Thursday and Sunday, it closes slightly earlier at 9:30 PM.