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Dairy Queen Grill & Chill

4.0
(469 reviews)

Business Details

809 1st St E, Park Rapids, MN
56470-1708, United States
(218) 732-5947
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
809 1st St E, Park Rapids, MN
56470-1708, United States

Hours

Reviews

4.0
469 reviews
5 stars
232
4 stars
116
3 stars
52
2 stars
25
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted slow service, poor communication among staff, and rude interactions with customers.

Food Quality

Customers reported inconsistent food quality, including cold and improperly prepared items, as well as issues with missing or incorrect orders.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing positively to the dining experience.

Friendly Staff

Some customers praised the friendliness of certain staff members, although this was inconsistent across reviews.

Value Concerns

Several reviews mentioned dissatisfaction with portion sizes and pricing, indicating a perception of declining value.
  • MJ
    Metta Johnson
    Jan 15, 2026
    5.0
    I honestly don’t even like DQ that much but I just stopped here and the quick service reminded me how awful and slow the service is at the McDonald’s down the street. Had to leave a review here to have another opportunity to bash the McDonalds down the street. (I always get a blizzard here before fireworks in the summer though and they handle the crowds so well… McDonald’s could never)
  • BB
    Brandi Boss
    Dec 11, 2025
    1.0
    Last time we went.. husband ordered a burger, had MULTIPLE long strands of hair on it... absolutely disgusted.
  • KK
    Karen Kimbrough
    Nov 22, 2025
    4.0
    Same as any other DQ. Have to come here, almost an hour away, because Bemidji doesn't have a DQ that stays open during the Winter. I didn't like my interaction here today, which isn't normal. I had to wait for anyone to notice there was a customer waiting. Someone came, then it took quite a while to give my order because she kept on talking to other workers. Apparently a new worker had made a mistake. Ok, that happens. But don't deal with it in front of customers. Don't ignore the customer to talk to other customers. I'm assuming this person was a manager as she kept giving orders. She should have known better, even if she was frazzled. Then she told someone else to make my Blizzard, which they did, and handed it to her to take the credit for it. Again, not OK. You didn't make it. I've never had to wait so long to order and receive my order in an empty restaurant. I feel sorry for the worker who made a mistake. Just wanted everyone to know this manager made several. I'm a former manager of a store so I know how managers should conduct business.
  • SI
    Sandy dba J C Younger INC
    Nov 9, 2025
    5.0
    Great location/fresh food/phenomenal icecream
  • CC
    Chelsea
    Oct 25, 2025
    1.0
    Very disappointed in the experience i had at this DQ. I arrived 5 mins early for my order and was fine waiting a little bit longer. I just let one of the employees know i was here and sat down at a table. Ended up waiting 20mins for my order, no one else was in restaurant and didn't seem like drive thur was busy as it was late in the evening. All 4 or 5 employees up front were very uncoordinated and had very poor communication between them about orders. Most of them just stood & stared at you or was being super loud talking to each other about personal stuff. Not paying attention much to any customers. None of them checked in with me, asked if i needed anything. When i got my order the food ended up being cold, mushy and stale, the slush was mostly melted and I found out that my blizzard had been made but one of the employees threw it away for no reason and it had to be remade. Just overall very unprofessional and poor service. Don't recommend going to this DQ

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Park Rapids specialize in?

They specialize in soft-serve ice cream, signature shakes, classic burgers, and fries.

Where is Dairy Queen Grill & Chill located in Park Rapids?

It is located at 809 1st St E, Park Rapids, MN 56470-1708, United States.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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