Service Quality
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, contributing to a negative customer experience.
Speed of Service
Customers frequently reported extremely slow service, with many orders taking significantly longer than expected, contradicting the brand's promise of 'freaky fast' delivery.
Order Accuracy
Multiple customers experienced issues with incorrect or incomplete orders, indicating a lack of attention to detail in order preparation.
Management Issues
Feedback suggests poor management practices, including inadequate staff training and failure to address ongoing service problems.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions and maintenance issues within the store, affecting overall customer satisfaction.