Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
213 reviews
5 stars
95
4 stars
45
3 stars
32
2 stars
15
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from fast and courteous to extremely slow and rude.
Food Quality
While many praised the food as good and fresh, there were complaints about overcooked items and incorrect orders.
Staff Attitude
Feedback highlighted a significant issue with staff attitude, with several reviews mentioning rudeness and poor customer service.
Cleanliness
Some customers noted cleanliness issues, particularly with the dining area and food preparation.
Management Changes
Recent changes in ownership and management have led to improvements in service and atmosphere, but inconsistencies remain.
- LGLori GustafsonOct 3, 20255.0Always the BEST service!!!
- BBBob BloombergAug 13, 20255.0Fast and courteous
- SZSamantha ZahnJul 29, 20255.0I live locally and my family of 6 has stopped at many DQs on our travels only to compare them to this one and others don't live up to the expectations that have come from this location. We are always served quickly, the food hot and fresh, the treats cold and flipable. Was just there last night with a long order, special requests, and upgrades and everything was exactly as we ordered. No mistakes just great food. We love our local DQ
- MBMelissa BJul 24, 20251.0Horrible employees, I could see my food was done as they just danced literally danced around and talking to one another. Girl was very snotty when I knocked and flagged her to the window and said my food has been done for over 5 mins. Not to mention doesn't know how to clean properly. Gross, won't ever waste my money here again if I wanted to see monkeys dance I'd go to the zoo.
- AAAndy AndersonMay 19, 20224.0The peanut butter malt wasssss great
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes.
Where is Dairy Queen Grill & Chill located?
It is located at 833 US Highway 12, Ortonville, MN 56278-4081, US.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill has a drive-thru available for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, wheelchair accessible, offers booster seats, high chairs, and has restrooms available.
How can I order food from Dairy Queen Grill & Chill?
You can place your order online for pickup through their official website at https://www.dairyqueen.com/en-us/order/pickup/n/13355/ or use the Dairy Queen mobile app to access exclusive deals.
What nearby lodging options are available if I visit Dairy Queen Grill & Chill?
Nearby lodging options include Copperhead Lodge and Econo Lodge Hotel, where Artie's Bait & Tackle is also located.
Are there any nearby parks or outdoor attractions near Dairy Queen Grill & Chill?
Yes, State Line - Ortonville Wayside Park is nearby and offers a pleasant outdoor space you might enjoy before or after your visit.
Where can I find automotive services or auto parts near Dairy Queen Grill & Chill?
Nearby automotive services and stores include Carquest Auto Parts, NAPA Auto Parts - Sturdevants Auto Parts, Cashtown Service, and Wanted Drift Shop for parts and repairs.
Does Dairy Queen Grill & Chill have a presence on social media?
Yes, you can find Dairy Queen on Facebook at https://www.facebook.com/dairyqueen/ and on Twitter with the handle @DairyQueen.