Frequent complaints about incorrect orders and food preparation issues, including missing items and poorly made blizzards.
Service Quality
Mixed reviews on service; some customers praised friendly staff while others reported rude interactions and slow service.
Food Quality
Inconsistent food quality noted, with some customers enjoying fresh and hot meals while others received overcooked or bland food.
Cleanliness
Generally positive feedback on cleanliness, though some reviews mentioned concerns about hygiene in the kitchen.
Customer Experience
Positive experiences highlighted by loyal customers, with some noting the staff's willingness to resolve issues and provide good service.
LL
Latosha Lewis
Nov 28, 2025
1.0
Black Friday I was not sure if they were open normal hours or not so I called and got told they were open normal hours till 10pm. I drove 25 min and arrived at 9:06pm for them to tell me that they were closed and they couldn't help me. When I expressed that I called to verify before driving they said it was slow so they closed early.
JJ
Jess
Nov 4, 2025
2.0
I try to cut this place some slack because it's mainly kids working here but over the last several months this DQ is going down hill. Something is always wrong with the orders. The last 2 times we've ordered cheese curds they are way over cooked with no cheese, just a burnt shell. The blizzards are always lacking candy pieces but tonight when I ordered a peppermint bark blizzard there were no candy pieces...just an expensive cup of vanilla ice cream.
TG
Tayler Groschen
Oct 31, 2025
3.0
Ordered cheese curds for my wife and they cooked the cheese completely out of them so it was just a shell
NN
NB
Oct 25, 2025
2.0
More often than not they will get something of your order wrong. Most will correct the mistake but a few employees there will argue with you and ask you to prove that the order is incorrect. Very unprofessional even for a teenager. Have not been impressed lately and I’ve been going to this DQ since early 2000s
AI
Arthur Irons
Oct 17, 2025
4.0
All food was fresh and hot. I haven't been to the DQ in quite a while what happened to the Ultimate Burger?
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Norwood, MN?
Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.
What food and treat specialties does Dairy Queen offer at this location?
This location offers Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQCakes.com for ice cream cakes and desserts.
Is Dairy Queen Grill & Chill in Norwood family-friendly and accessible?
Yes, the restaurant is family-friendly featuring booster seats, high chairs, outdoor seating, restrooms, and is wheelchair accessible.
Can I order food online or use an app to get deals at Dairy Queen Norwood?
Yes, you can order online for pickup via their website and also download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill in Norwood have a drive-thru service?
Yes, this location offers a drive-thru service for convenient ordering and pickup.
Where is Dairy Queen Grill & Chill located in Norwood, MN?
It is located at 511 N Morse St, Norwood, MN 55368-9778, United States.
What nearby gyms are close to Dairy Queen Grill & Chill for a post-meal workout?
Snap Fitness Norwood Young America and another Snap Fitness gym are nearby, ideal for a workout after enjoying your meal or treat at Dairy Queen.
Are there nearby schools close to Dairy Queen where families might visit before or after eating?
Yes, Central Elementary School, Central High School, Central Middle, and Norwood Middle School are nearby, making it convenient for families and students to visit Dairy Queen.
What local medical and wellness centers are near Dairy Queen in Norwood?
Sacred Health Family Chiropractic, Elevate Acupuncture & Wellness, and Southwest Eye Care NYA are nearby places offering chiropractic, acupuncture, and eye care services.
Are there dining options close to Dairy Queen Grill & Chill in Norwood?
Nearby dining options include Unhinged! Pizza, Copper Canyon Bar and Grill, and Pizza Ranch, offering varied cuisines and dining experiences.