Dairy Queen Grill & Chill

4.4
492 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
511 N Morse St, Norwood, MN
55368-9778, United States

Hours

Reviews

4.4
492 reviews
5 stars
307
4 stars
110
3 stars
42
2 stars
9
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others reported soggy or poorly prepared items.

Service Issues

Frequent complaints about incorrect orders and slow service, with some positive mentions of friendly staff.

Cleanliness

Generally positive feedback on cleanliness, with some reports of unsanitary conditions in the kitchen.

Customer Experience

Many customers appreciate the friendly atmosphere and helpful staff, although there are notable instances of poor service.

Drive-Thru Concerns

Drive-thru service is often slow and can lead to order mistakes, but some customers still find it efficient.
  • JJ
    Jess
    Nov 4, 2025
    2.0
    I try to cut this place some slack because it's mainly kids working here but over the last several months this DQ is going down hill. Something is always wrong with the orders. The last 2 times we've ordered cheese curds they are way over cooked with no cheese, just a burnt shell. The blizzards are always lacking candy pieces but tonight when I ordered a peppermint bark blizzard there were no candy pieces...just an expensive cup of vanilla ice cream.
  • TG
    Tayler Groschen
    Oct 31, 2025
    3.0
    Ordered cheese curds for my wife and they cooked the cheese completely out of them so it was just a shell
  • NN
    NB
    Oct 25, 2025
    2.0
    More often than not they will get something of your order wrong. Most will correct the mistake but a few employees there will argue with you and ask you to prove that the order is incorrect. Very unprofessional even for a teenager. Have not been impressed lately and I’ve been going to this DQ since early 2000s
  • AI
    Arthur Irons
    Oct 17, 2025
    4.0
    All food was fresh and hot. I haven't been to the DQ in quite a while what happened to the Ultimate Burger?
  • AF
    Alexander Finch
    Oct 12, 2025
    5.0
    So much better than the DQ in Hinckley, MN. This DQ is super clean and the workers are awesome!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Norwood, MN?

Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.

What food and treat specialties does Dairy Queen offer at this location?

This location offers Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQCakes.com for ice cream cakes and desserts.