Dairy Queen Grill & Chill

4.4
495 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
511 N Morse St, Norwood, MN
55368-9778, United States

Hours

Reviews

4.4
495 reviews
5 stars
309
4 stars
110
3 stars
42
2 stars
9
1 star
25

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and food preparation issues, including missing items and poorly made blizzards.

Service Quality

Mixed reviews on service; some customers praised friendly staff while others reported rude interactions and slow service.

Food Quality

Inconsistent food quality noted, with some customers enjoying fresh and hot meals while others received overcooked or bland food.

Cleanliness

Generally positive feedback on cleanliness, though some reviews mentioned concerns about hygiene in the kitchen.

Customer Experience

Positive experiences highlighted by loyal customers, with some noting the staff's willingness to resolve issues and provide good service.
  • LL
    Latosha Lewis
    Nov 28, 2025
    1.0
    Black Friday I was not sure if they were open normal hours or not so I called and got told they were open normal hours till 10pm. I drove 25 min and arrived at 9:06pm for them to tell me that they were closed and they couldn't help me. When I expressed that I called to verify before driving they said it was slow so they closed early.
  • JJ
    Jess
    Nov 4, 2025
    2.0
    I try to cut this place some slack because it's mainly kids working here but over the last several months this DQ is going down hill. Something is always wrong with the orders. The last 2 times we've ordered cheese curds they are way over cooked with no cheese, just a burnt shell. The blizzards are always lacking candy pieces but tonight when I ordered a peppermint bark blizzard there were no candy pieces...just an expensive cup of vanilla ice cream.
  • TG
    Tayler Groschen
    Oct 31, 2025
    3.0
    Ordered cheese curds for my wife and they cooked the cheese completely out of them so it was just a shell
  • NN
    NB
    Oct 25, 2025
    2.0
    More often than not they will get something of your order wrong. Most will correct the mistake but a few employees there will argue with you and ask you to prove that the order is incorrect. Very unprofessional even for a teenager. Have not been impressed lately and I’ve been going to this DQ since early 2000s
  • AI
    Arthur Irons
    Oct 17, 2025
    4.0
    All food was fresh and hot. I haven't been to the DQ in quite a while what happened to the Ultimate Burger?

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Norwood, MN?

Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.

What food and treat specialties does Dairy Queen offer at this location?

This location offers Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQCakes.com for ice cream cakes and desserts.