Chipotle Mexican Grill

3.0
388 reviews
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About

Mexican Restaurant
Chipotle North Branch is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
5330 St Croix Trail, North Branch, MN
55056, United States

Hours

Reviews

3.0
388 reviews
5 stars
150
4 stars
31
3 stars
24
2 stars
36
1 star
147

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported that food portions were consistently smaller than at other locations, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, long wait times, and unresponsive staff.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.

Food Quality

While some customers enjoyed the food, there were complaints about burnt items and inconsistent quality.

Staff Friendliness

A few reviews praised the friendliness and helpfulness of the staff, although this was not a universal experience.
  • LV
    Luke Vadnais
    2 days ago
    1.0
    Ate here 20 times because I LOVE Chipotle. However this chipotle is ran very poorly. Line is always out the door, and they only make 1 burrito in every 5 minutes. Employees stand and talk in the back while 1 person works the line slow. Compared to the other 10 chipotles I’ve tried it’s near the bottom. It’s no mystery why this place is struggling. There’s demand, they just can’t fill it with the poor operational practices. I truly hope it improves.
  • JP
    John Pork
    Jan 4, 2026
    1.0
    This was my worst experience with chipotle and probably my life. I bought 2 of my friends burritos through the app, and the portions were very small, and, the steak was burnt very badly so much so that we threw it away after just a few bites. Fire the entire staff
  • DM
    diana mancia
    Dec 27, 2025
    1.0
    I came to the window for a pick up and the employee ignored me for 8 minutes. I eventually got tired of waiting and went inside. Ridiculous.
  • JD
    jackie drake
    Dec 27, 2025
    1.0
    Food portions are very small compared to other chipotle Locations . Ordered a steak bowls, it wasn't even a half a scoop of steak.There was probably 7 to 8 ittle pieces on there, which half of them had fat on them. Ask the lady serving how hot they're hot sauce was.And she responded, I don't know.I don't eat hot sauce
  • EO
    Elizabeth O'Hara
    Dec 19, 2025
    1.0
    HORRIBLE I placed a delivery order through the Chipotle app. I ordered guacamole and chips and the three tacos first of all on my tacos. They didn’t put anything on my tacos. They were extremely dry. I asked for multiple different ingredients and never got them. I got chicken instead of steak and I got no chips and no guacamole. I paid $21. I literally had to call up the customer service to get my refund and that took one hour. This is ridiculous. Staff need more training.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in North Branch serve?

Chipotle North Branch serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in North Branch?

Chipotle North Branch is open daily from 10:45 AM to 11:00 PM.