Service Quality
Customers noted improvements in service speed and friendliness, but also reported instances of rudeness and poor order accuracy.
Food Quality
Food was often described as hot and fresh, but there were complaints about greasy items and incorrect orders.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and restrooms.
Drive-Thru Issues
Many customers experienced long wait times in the drive-thru, with some reporting significant delays and potholes in the parking lot.
Management Concerns
Several reviews indicated issues with management, including understaffing and poor handling of customer complaints.