Jimmy John's

3.9
223 reviews

About

Sandwich Restaurant

Location

Jimmy John's
219 N Broadway St, New Ulm, MN
56073, United States

Hours

Reviews

3.9
223 reviews
5 stars
127
4 stars
32
3 stars
21
2 stars
9
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with some experiencing long wait times.

Order Accuracy

Many customers expressed frustration with incorrect orders and a lack of attention to detail, leading to dissatisfaction.

Staff Attitude

Feedback indicated mixed experiences with staff friendliness, with some customers noting rude or unhelpful behavior.

Food Quality

While some customers enjoyed the sandwiches, others reported issues with stale bread and inconsistent quality.

Management Issues

Several reviews highlighted poor management and training, contributing to negative customer experiences.
  • KN
    Kailyn Nordby
    Nov 28, 2025
    3.0
    We made our order, pulled forward and sat for a good 10 minutes, no joke, before even paying. Watching through the window one of the staff was literally dancing around... even before we paid, just sitting there waiting watching three people standing there, one dancing. There were a couple cars behind us while we were ordering and a little after we moved up, they backed out and left at some point. But, the order was right for the most part - we ordered three sandwiches but only got two, luckily didn’t pay for the third as it wasn’t even rung up but after waiting so long it was a little frustrating that it wasn’t right.
  • JJ
    Jack Jensen
    Sep 23, 2025
    1.0
    I have been a frequent customer and they screw up my sandwich almost every time and now that goof ball Jordan wants to claim I’m lying and they made it right. You guys are worthless
  • JS
    Joshua Strate
    Sep 18, 2025
    5.0
    Above average Jimmy John’s. Freaky fast, freaky good.
  • SJ
    Shawn Johnson
    Aug 21, 2025
    5.0
    People were friendly.