McDonald's

3.0
637 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
100 Tenth Ave SE, New Prague, MN
56071, United States

Hours

Reviews

3.1
623 reviews
5 stars
157
4 stars
129
3 stars
106
2 stars
75
1 star
156

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including undercooked items, cold food, and incorrect orders.

Staff Performance

While some employees received praise for their friendliness, others were criticized for being unprofessional and inattentive.

Operational Issues

Customers noted frequent operational problems, such as being short-staffed, disorganized service, and issues with mobile orders.
  • TP
    Theresa Peterson
    Dec 20, 2025
    3.0
    Ordered a Crispy chicken sandwich. Wasn't crispy but was okay. Too spendy for a sandwich and shake.
  • TP
    Thomas Paquette
    Nov 13, 2021
    3.0
    The service has gotten quicker over the past few months but their frozen Fanta machine always seems to be defrosting. Honestly if my kid didn’t like chicken nuggets so much I’d never go back.
  • KH
    katana Havlik
    Nov 23, 2020
    2.0
    Never fails everytime I go there i am always missing half my order, especially my drinks!
  • AK
    Adam Van de Kamp
    Nov 19, 2020
    1.0
    The woman at the drive thru that took our order was extremely rude. I had placed an order for myself and my wife and our friend had ordered ahead on the app and I was trying to tell her that when she began to speak to me as if I was stupid saying "its called an online order, just say that."
  • JD
    Jeremiah Duke
    May 29, 2017
    1.0
    Every time I have been to this location, my order has been wrong. My fries are rarely hot. My order is frequently missing items. The store is a mess. Last visit I was missing the drink I ordered in the drive thru so I went inside and they immediately asked if I was missing my parfait, which I was, and I also had to ask for my missing drink. There was pop all over the floor from the drive thru window all the way out to the counters and into the guest ordering area. The kitchen was littered with fries and hash brown sleeves. The drive thru window cashier was standing in the puddle of pop at the drive thru window. It was absolutely nasty! I would visit a different location but this is the only location near me and there isn't another one for at least 10 miles. I really hope the managers and staff get their act together and figure out how to quit messing orders up!

Frequently Asked Questions About McDonald's

Where is McDonald's New Prague located?

McDonald's is located at 100 Tenth Ave SE, New Prague, MN 56071, USA.

What are the operating hours of McDonald's New Prague?

McDonald's New Prague is currently closed every day of the week.