Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
376 reviews
5 stars
210
4 stars
81
3 stars
36
2 stars
18
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; some report friendly and efficient service, while others describe rudeness and poor communication from staff.
Food Quality
Food quality is inconsistent; while many customers enjoy the hot and tasty offerings, others report issues with incorrect orders and poorly made items.
Drive-Thru Experience
The drive-thru service is often noted as slow, with some customers experiencing long wait times and order inaccuracies.
Cleanliness
The restaurant's cleanliness is a concern for some customers, with reports of flies and unsanitary conditions.
Pricing
Many customers feel that prices are high for fast food, especially given the quality of food and service.
- GWGabriel WigginsOct 13, 20252.0Attempted to dine in but apparently they only do drive thru. Stood at the counter for 5 minutes as workers walked by and said nothing.
- JTJeff TumaOct 6, 20255.0Fast and friendly service! Walked in, placed my order and was out the door in under 5 minutes! Wonderful!!!!!
- EUEmily UrzuaSep 21, 20251.0Blizzards were ok. Not mixed all the way down to the bottom, but that’s nothing new at this location. Customer service tonight was incredible rude. Completely disrespectful on the drive thru speaker, and this just continued when we pulled up to the drive thru window. The lead lady (that took our order at the speaker) was glaring at us the entire time she was near the window. The guy taking money at the window was ok, but was not happy to be there and made that very clear.
- DVDave VarelaSep 20, 20253.0We went through the drive thru and grandson demanded bacon so ordered bacon deluxe when we got home no bacon ordered 3 piece chicken strip dinner and only got two small pieces
- CACindy AndersonSep 11, 20255.0People are friendly, efficient and the food is always great!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in New Prague?
Dairy Queen Grill & Chill is open from 11:00 AM to 9:00 PM on Monday through Thursday and Sunday, 11:00 AM to 11:00 PM on Friday, and 11:00 AM to 10:00 PM on Saturday.
What type of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes and malts, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location offers a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly with amenities for kids?
Yes, the restaurant is family-friendly, offers booster seats, and is good for kids, making it suitable for families.
Can customers use WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers.
Does Dairy Queen Grill & Chill have outdoor seating available?
Yes, there is outdoor seating available at this location.
How can I place an order ahead for pickup at Dairy Queen Grill & Chill?
You can place an order online for pickup via their official ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/12698/
What are some nearby places of interest to Dairy Queen Grill & Chill in New Prague?
Nearby places include Emma Krumbee's Bakery, The Ettlin's Cafe, Knights of Columbus community center, and Urban Flea Market, offering options for bakery goods, cafe meals, social events, and shopping respectively.
How might I combine a visit to Dairy Queen Grill & Chill with other nearby activities?
You can enjoy a meal or treat at Dairy Queen and then visit Emma Krumbee's Bakery for pastries, relax at The Ettlin's Cafe, or explore antiques and shopping at the Urban Flea Market nearby.
Are there any nearby transportation or auto-related services close to Dairy Queen Grill & Chill?
Yes, nearby are XpresWash and Autowash Systems Inc for car wash services, and New Prague Auto Repair for automotive needs, which is convenient if you're running errands or heading out after your visit.