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McDonald's

3.5
(902 reviews)

Business Details

729 Long Lake Rd, New Brighton, MN
55112, United States
(651) 631-9176
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
729 Long Lake Rd, New Brighton, MN
55112, United States

Hours

Reviews

3.5
902 reviews
5 stars
317
4 stars
200
3 stars
153
2 stars
67
1 star
165

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and forgotten sauces.

Service Quality

Customer service experiences varied widely, with some praising staff for friendliness and efficiency, while others noted rudeness and unhelpfulness.

Cleanliness

While some reviews highlighted a clean environment, others reported unsanitary conditions and unpleasant odors.

Food Quality

Food quality was inconsistent, with complaints about cold or poorly prepared items, but some customers enjoyed fresh and hot meals.

Speed of Service

Service speed was frequently mentioned, with some customers appreciating quick service while others experienced long wait times.
  • MT
    Mike Talbot
    Feb 23, 2026
    5.0
    It's McDonald's. You know what to expect for food. What I found refreshing was when my take out order was mixed up, there was no attitude when I brought the bag back. (I hadn't left yet) In fact, there was ownership and an apology. Like it use to be in the good old days. No big deal, and don't have to make anything out of it. Thank you.
  • CB
    Christina booth
    Feb 14, 2026
    3.0
    Ordered 4 value meals, all with nuggets ordered sauce for all of them. Waited a few minutes for all the food, get handed a bag was told everything was in it, I peeked inside and I asked is the sauce down at the bottom? Lady at the window goes yes all the sauce is in there so i pulled away to not hold up the line of cars behind me. Get to my destination pull everything out, and there's no sauce. Both kids were very upset and ended up not eating their nuggets because they were super dry.
  • AM
    Alejandro Morales
    Feb 6, 2026
    1.0
    People!!! Everytime you guys gotta order on the drive-thru CHECK the order! They ALWAYS! ALWAYS! messed your order or you miss something.
  • DP
    David Petsuch
    Jan 18, 2026
    1.0
    Napkins not to be found. Stop being so cheap. Hygiene is everything in the food industry.
  • SM
    Steve Mattson
    Nov 26, 2025
    5.0
    Its McDonald's. Pretty straight forward

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in New Brighton, MN?

McDonald's in New Brighton is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, 5:00 AM to 10:00 PM Friday and Saturday.

When is the drive-thru at McDonald's in New Brighton open?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, 5:00 AM to midnight on Friday and Saturday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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