McDonald's

3.5
1234 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1168 Silver Lake Rd, New Brighton, MN
55112, United States

Hours

Reviews

3.5
1,234 reviews
5 stars
404
4 stars
273
3 stars
249
2 stars
97
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied widely, with some praising fast and friendly service while others reported rude staff and long wait times.

Order Accuracy

Many customers expressed frustration with incorrect orders and the need to check their bags before leaving.

Food Freshness

Feedback on food freshness was mixed; some customers received hot and fresh items, while others reported cold or undercooked food.

Cleanliness

The cleanliness of the restaurant received positive remarks, although there were some concerns about unsanitary practices among staff.

Pricing Concerns

Several customers noted that prices have increased significantly, leading to dissatisfaction with the value for money.
  • CC
    Cade Chris
    1 day ago
    3.0
    Service takes a very long time during busy hours because they prioritize the drive-thru much more than pickup and dine-in orders, even if you only get one item. Also, the fries here are hit or miss—sometimes they are great, but other times they’re cold and have no flavor.
  • DD
    Dylan
    Dec 13, 2025
    1.0
    Why don’t any franchisees in MN have the Hot 'n Spicy McChicken you guys are lame for that
  • MS
    michelle shockency-turbes
    Dec 5, 2025
    3.0
    I asked my roommate to pick up my mobile order on his way home j asked him to ask them to make my order fresh please! We live 1 mile away... the fries had different temperatures as if they shuffled old fries with newer fries though none tasted fresh and my sandwiches were also cold. I thought when you asked for fresh they cooked everything fresh.
  • RH
    Rocio Ruiz Hernandez
    Nov 14, 2025
    4.0
    It took 20 Minutes to get 6 items.
  • KG
    Kirt Graves
    Nov 8, 2025
    3.0
    It tastes real good but it gives me the poops. Sorry but its true. If 3.5 stars was an option they would get it but I dont know how to half a star

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1168 Silver Lake Rd, New Brighton, MN?

McDonald's is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.

When is the drive-thru open at McDonald's New Brighton?

The drive-thru operates daily from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sundays.