Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, wrong orders, and poor customer service, particularly from management.
Food Quality
While some customers enjoyed fresh and hot food, others experienced cold or improperly prepared items.
Staff Attitude
Feedback varied on staff friendliness; some praised helpful employees, while others noted rude or indifferent behavior.
Cleanliness
The restaurant was generally described as clean, but there were occasional reports of unsanitary conditions.
SM
Sara Moua
Feb 22, 2026
1.0
Order some burgers for my kids end up paying for someone food at drive thru. Cashier on his phone texting somebody.
NS
Naomi Smith
Feb 19, 2026
1.0
Ordered something, given the wrong order, tried to politely ask for help, told it was my problem and not their job to fix.
Didn’t expect much, but never going back.
BS
Bill Schroeder
Feb 6, 2026
5.0
Lobby was still open. Super happy!
NI
Neko Ichigo
Jan 28, 2026
2.0
Girl at the regi the 2nd time was very helpful and nice! Long haired guy think he's a manager was rude didnt really care or want to help. Only giving a 2 star cause the employee girl was kind. Manager needs retrained on customer service.
KV
Karin Valdizan
Jan 26, 2026
3.0
I went in for a quick bite and used the kiosk to order. It was mid-afternoon so almost no one else inside. After more than 10 minutes I had to ask if they had my order. 15 minutes later I had my not-so-fast food.
At this location they seem to prioritize drive-thru and pickup. Disappointing because the food quality is good but I likely would not stop there again even though it's the closest.
What are the regular dining hours for McDonald's at 1168 Silver Lake Rd, New Brighton, MN?
McDonald's is open from 5:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.
When is the drive-thru open at McDonald's New Brighton?
The drive-thru operates daily from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sundays.
Does McDonald's offer delivery services?
Yes, McDonald's offers delivery with hours from 5:00 AM to 10:30 PM Monday to Friday, 5:00 AM to 9:30 PM on Saturdays, and 6:00 AM to 9:30 PM on Sundays.
What order and payment options are available for McDonald's New Brighton?
You can order through the McDonald's App, mobile ordering, or online delivery. Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's New Brighton have a drive-thru and WiFi services?
Yes, this McDonald's location features a drive-thru and offers WiFi for customers.
Where can I find McDonald's New Brighton on social media?
You can follow McDonald's on Facebook at McDonalds1168SilverLakeRd, Instagram @mcdonalds, Twitter @McDonalds, and TikTok for updates and offers.
What nearby restaurants can I visit around McDonald's at Silver Lake Rd?
Nearby restaurants include Champps Americana, Cowboy Jack's, Acapulco Mexican Restaurant, Turitto's Pizza, and Subway, offering a variety of dining options to explore before or after your McDonald's visit.
Are there any convenient rental or automotive service places near McDonald's New Brighton?
Yes, nearby you can find U-Haul of New Brighton for storage and truck rentals, New Brighton Ford for automotive services, Quick Lane for tire and oil changes, and Lamettry Collision for auto repairs.
Can I visit any health or dental clinics near McDonald's at 1168 Silver Lake Rd?
Yes, nearby health services include Crescent Dental, Ronald H. Vescio DDS, Silver Lake Smile Family Dentistry, A Functional Life chiropractor and naturopathic center, and the Academy Contact Lens Clinic for eye care.
What promotions or rewards programs does McDonald's New Brighton offer?
McDonald's offers the MyMcDonald's Rewards program where customers can earn points towards free food. You can find more information on their website or via the McDonald's app.
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