Location.com logo
Brand Certified

Jimmy John's

3.2
(232 reviews)

Business Details

500 5th Ave NW, New Brighton, MN
55112, United States
(651) 636-0000

About

Sandwich Restaurant

Location

Jimmy John's
500 5th Ave NW, New Brighton, MN
55112, United States

Hours

Reviews

3.2
232 reviews
5 stars
83
4 stars
36
3 stars
21
2 stars
17
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and long wait times.

Order Accuracy

Several customers reported issues with incorrect orders, including missing items and wrong ingredients.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and lack of basic supplies like napkins and ice.

Operational Hours

Customers frequently noted that the location often closed early or had inconsistent hours, leading to frustration.

Food Quality

While some customers enjoyed the sandwiches, others reported issues with food quality, including poorly made sandwiches and unsatisfactory ingredients.
  • MB
    Michael Baird
    Feb 3, 2026
    5.0
    Got exactly what I wanted and it was wonderful. But not a place for big events and parties. I would not have my sweet 16 here.
  • JR
    Justin Rische
    Dec 10, 2025
    5.0
    Service has always been great for me during lunch. Friendly and respectful staff
  • RR
    Ryan Russek
    Dec 1, 2025
    1.0
    Beyond the worst experience I’ve ever had at not only a Jimmy John’s, but any fast food restaurant. The three people that were working were beyond rude, very unwilling to help and could not have cared less if I was there or not. The food was subpar, and if you have any chance of avoiding this place, please do in the future.
  • TB
    Tyrone Biggems
    Nov 6, 2025
    1.0
    They’re locking the doors at 8:30 when it says they’re open till 9.
  • BK
    Brittany King
    Oct 24, 2025
    2.0
    Idk his name but the light skin dude with a mustache is mad rude. I get the picklewhich isn't available for everyone until 10/27 but if jimmy John's is letting rewards members access it that's not my problem? Dude had a major attitude problem and was rude to his coworker asking how to make it. Shout-out to the kid with locs for being nice. To add: yikes...definitely should've looked at the reviews before I went cuz that's a lot of 1 stars about the service.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others