Feedback on staff behavior is mixed, with some praising courteous service while others report rudeness and impatience.
Order Accuracy
Several customers experienced issues with incorrect orders and poor handling of requests, leading to dissatisfaction.
Speed of Service
Service speed varies significantly, with some customers noting long wait times while others report quick service.
Cleanliness and Environment
Concerns were raised about cleanliness and the overall dining environment, including issues with the lobby being closed.
Product Quality
While many enjoyed the ice cream and treats, there were complaints about inconsistent quality and pricing.
WM
wes mcdaniel
Sep 4, 2025
1.0
Very rude older cashier. If I wasn't doing doordash I would never come to this dairy Queen. I literally drive drive miles out the way for a DQ treat because of this cashier. Just want to provide the name of the doordash and she just gave me back sass and lip just for saying a name. I know they were very busy. Like I said I know you're busy. This is the name I'm waiting for. That's it and she turned into a Karen
AG
Aaron Grimmell
Aug 31, 2025
5.0
The staff was so courteous and professional. I was very happy with our experience. Really nice store and no wait time. Highly recommend.
ME
Mark Emerson
Aug 14, 2025
1.0
The young woman who took our order today was too busy watching the game to tend to the customers. She grudgingly got our order but seemed upset we even ordered. The blizzards we ordered were screwed up. She needs to go home and watch the game. She really doesn't want to be there.
SB
Sarah Rose Battles
Jul 11, 2025
5.0
Came after receiving a giftcard for my birthday. Extremely limited room to dine in here, but there are a number of tables outside for when the weather is fair. My ice cream shake was tasty - I'd forgotten they use real strawberries - and the staff member was polite.
CR
Cathy Rindels
Jun 12, 2025
5.0
Cool treat with grandkids, it was nice to sit outside
Frequently Asked Questions About Dairy Queen (Treat)
What types of treats does Dairy Queen (Treat) in New Brighton offer?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve cones, frozen novelties, and ice cream cakes via DQCakes.com.
What are the regular operating hours for Dairy Queen (Treat) in New Brighton?
Dairy Queen (Treat) is open daily from 11:00 AM to 9:30 PM.
Does Dairy Queen (Treat) in New Brighton offer drive-thru service?
Yes, this location features a drive-thru for convenient service.
Is Dairy Queen (Treat) family-friendly and accessible for people with disabilities?
Yes, the restaurant is family-friendly, welcomes children, offers high chairs, outdoor seating, and is wheelchair accessible.
Are there any holiday closures for Dairy Queen (Treat) in New Brighton?
Dairy Queen (Treat) is closed for multiple holidays including Thanksgiving (Nov 27-28), Christmas through early January, with reduced hours on October 31 (open 11:00 AM to 4:00 PM).
Where is Dairy Queen (Treat) located in New Brighton?
It is located at 409 Old Hwy 8 NW, New Brighton, MN 55112-3206, USA.
Can I order ahead or find exclusive deals for Dairy Queen (Treat) in New Brighton?
Yes, you can order online through their pickup order URL and download their app for exclusive deals and mobile rewards.
What nearby places can I visit before or after enjoying a treat at Dairy Queen (Treat)?
Nearby, you can visit Nordeast Coffee Company for coffee, Mirage Banquet Hall for events, or Oak Grove Park Properties for outdoor relaxation.
Is there a nearby coffee shop near Dairy Queen (Treat) for customers who want a beverage before their ice cream?
Yes, Nordeast Coffee Company is a nearby coffee shop where customers can grab a coffee or snack before or after their visit to Dairy Queen (Treat).
Are there other dining options near Dairy Queen (Treat) in New Brighton?
Yes, nearby dining options include Mirage's Restaurant and Pho 400, both Vietnamese restaurants close to Dairy Queen (Treat).