Dairy Queen (Treat)

4.1
342 reviews

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
409 Old Hwy 8 NW, New Brighton, MN
55112-3206, United States

Hours

Reviews

4.1
342 reviews
5 stars
193
4 stars
66
3 stars
29
2 stars
17
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed, with some praising friendly service while others report rudeness and impatience.

Order Accuracy

Several customers experienced issues with incorrect orders and poor handling of requests, leading to dissatisfaction.

Speed of Service

Service speed is inconsistent, with some customers noting long wait times, especially during busy periods.

Product Quality

While many enjoyed the ice cream and treats, there were complaints about melted products and inadequate portion sizes.
  • WM
    wes mcdaniel
    Sep 4, 2025
    1.0
    Very rude older cashier. If I wasn't doing doordash I would never come to this dairy Queen. I literally drive drive miles out the way for a DQ treat because of this cashier. Just want to provide the name of the doordash and she just gave me back sass and lip just for saying a name. I know they were very busy. Like I said I know you're busy. This is the name I'm waiting for. That's it and she turned into a Karen
  • AG
    Aaron Grimmell
    Aug 31, 2025
    5.0
    The staff was so courteous and professional. I was very happy with our experience. Really nice store and no wait time. Highly recommend.
  • ME
    Mark Emerson
    Aug 14, 2025
    1.0
    The young woman who took our order today was too busy watching the game to tend to the customers. She grudgingly got our order but seemed upset we even ordered. The blizzards we ordered were screwed up. She needs to go home and watch the game. She really doesn't want to be there.
  • JA
    joy anye
    Apr 23, 2021
    1.0
    Everytije I go here, I regret it because I always forget how rude the workers are! :( Today not only were they rude but one of the workers had her finger inside her ear picking what ever was in it and retreated to making my orders without gloves :( I couldn’t even get myself to eat it. Soo discussing!

Frequently Asked Questions About Dairy Queen (Treat)

What types of treats does Dairy Queen (Treat) in New Brighton offer?

Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, soft-serve cones, frozen novelties, and ice cream cakes via DQCakes.com.

What are the regular operating hours for Dairy Queen (Treat) in New Brighton?

Dairy Queen (Treat) is open daily from 11:00 AM to 9:30 PM.