Many customers reported rude or unhelpful staff, with several instances of poor service and long wait times.
Food Quality
Food quality was inconsistent, with complaints about cold, old, or incorrect orders, while some customers enjoyed the ice cream and burgers.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the store, including dirty tables and equipment.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, or being overcharged.
Wait Times
Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant.
ET
Emma Torkelson
4 days ago
1.0
I am a former employee at this location and I'm not being bias. Ive heard multiple things about this location and it's gotten worse since I worked there. Most of the time the food was undercooked when I went there as a customer after I was an employee. The last time I went there (a couple months ago) I ordered a #11 no mustard add Mayo and bacon and I got a double regular cheeseburger instead of a single cheeseburger how I had ordered it (the double had ketchup mustard and pickle. I'm fine with pickle I just don't like the taste or texture of mustard). Very disappointed in somewhere I used to call my job.
TM
Trevor M
Oct 5, 2025
1.0
Needed to call and cancel an order. These guys will never pick up the damn phone
AC
April Cramlet
Sep 16, 2025
1.0
To Whom it may concern:
My experience today September 16th for my lunch break was horrible, so whoever was working at 1130 was very rude taking my order. I asked for a mr. Misty freeze and kindly asked if you had them, and she said well yea!! What size!!! I said a medium and my flavor, then she said rudely the price and pull around. When I got to the window she opens the window grabs my card and i pay she whips out my card and receipt to me, and I said Thank you and she slams the window. I work in customer service and believe me if I treated customers the way she did I wouldn't have a job. Also, the way I was treated made me take a left turn and went over the curb with my car in hopes of not damaging anything because of her shitty attitude!! I know people have bad days, but dont take it out on the customer's, or you won't have any at all!!
Thank you
AT
Abby Thoreson
Jan 21, 2025
2.0
Food was ok. I asked for a 4 piece, and they charged me for a 6 piece. The strips were also very small. Ice cream was good though.
EC
Edgar Cruz
Jan 13, 2019
1.0
Ya bajaron su calidad, los panes fríos y la carne reseca, aparte la persona que nos atendió de mal carácter, nos fruncia la cara! Esperaba más el día de hoy y fui decepcionado!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill at 24 Atlantic Ave in Morris, MN specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strips, and DQ Cakes.
What are the operating hours of Dairy Queen Grill & Chill in Morris, MN?
The restaurant is open Monday through Friday from 10:30 AM to 9:00 PM, and on Saturday and Sunday from 11:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill in Morris offer drive-thru service?
Yes, there is a drive-thru available for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, it is family-friendly and offers booster seats, high chairs, and welcomes children.
Can I order food from Dairy Queen Grill & Chill online or via a mobile app?
Yes, you can place orders online through their website or use the Dairy Queen app to get exclusive deals and mobile ordering benefits.
What amenities are available at Dairy Queen Grill & Chill in Morris?
The location offers seating, restrooms, booster seats, and high chairs to accommodate guests comfortably.
Where is Dairy Queen Grill & Chill located in Morris, MN?
It is located at 24 Atlantic Ave, Morris, MN 56267-1317, USA.
What nearby places can I visit before or after enjoying a meal at Dairy Queen Grill & Chill?
Nearby places include Taco John's for Mexican food, Cenex gas station and convenience store, and Morris Area Chamber of Commerce for community information.
Are there any banks near Dairy Queen Grill & Chill in Morris?
Yes, Dacotah Bank and BMO Bank are nearby if you need banking services while visiting.
Can I find healthcare services near Dairy Queen Grill & Chill?
Yes, West Central Smiles dental clinic and Morris Chiropractic Clinic are close by for dental and chiropractic care.