Many customers reported poor customer service, including rude staff and communication issues, particularly with staff not understanding English.
Order Accuracy
Numerous reviews highlighted frequent mistakes with orders, including incorrect items and poorly made blizzards.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving stale or improperly prepared items, while others praised the freshness.
Management Issues
Several reviews pointed to poor management and changes in ownership as contributing factors to the decline in service and food quality.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and quick service.
DK
Deb Krist
6 days ago
3.0
Ice cream is too expensive for what you get.
HJ
Hank Jorgenson
Dec 15, 2025
1.0
Workers do not understand english. had to repeat myself multiple times and raise my voice for the man behind the register to understand what a cheeseburger was. workers are not competent, and often get orders wrong.
NS
Nicole Stevens
Nov 26, 2025
1.0
Terrible customer service
DD
Dakota Drake
Nov 21, 2025
1.0
Asked for a plain burger asked if it was out as plane burger came with sauce and it took about 15 minutes after we had said we were ready for them to ask us what we wanted
AH
A H
Nov 7, 2025
1.0
Must be under new ownership, seems to be a family running it now. Terrible customer service and the older lady in the drive through was rude, demeaning, and pushy. I ordered a Sundae with extra topping and was given 1 pump of each topping on the side of the cup. As if they are trying to save money but have no problem charging customers for extra. I asked her to remake it and she began arguing saying that’s how Sundaes are made with toppings on the side not over the ice cream. By the time I got my Sundae it was soup. They also didn’t seem to understand how to use a debit card as it took 4 people to take my payment. Will not be coming back here.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Mora, MN?
Dairy Queen Grill & Chill in Mora is open daily from 10:00 AM to 10:00 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and DQCakes.
Is the Dairy Queen location in Mora family-friendly and accessible?
Yes, it is family-friendly with booster and high chairs, outdoor seating, restrooms, WiFi, drive-thru, and is wheelchair accessible.
Does Dairy Queen Grill & Chill in Mora support mobile ordering and deals?
Yes, you can download their app for exclusive deals and use mobile ordering with rewards.
Where is Dairy Queen Grill & Chill located in Mora?
It is located at 550 Highway 65 S, Mora, MN 55051-1937, USA.
Can I find other fast food restaurants near Dairy Queen Grill & Chill in Mora?
Yes, nearby fast food places include McDonald's, Subway, and Pizza Hut, offering additional dining options close by.
Are there any nearby places close to Dairy Queen where I could grab coffee or do some shopping?
Yes, Caribou Coffee is nearby for coffee lovers, and Shopko Hometown Mora offers shopping and pharmacy services.
What local services are near Dairy Queen Grill & Chill in Mora that might be useful?
Nearby services include Verizon Premium Retailer Mora for mobile phones, Neighborhood National Bank for banking, and the Mora Farmers Market for fresh produce.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location offers drive-thru service for convenient ordering and pickup.
How can I contact Dairy Queen Grill & Chill in Mora or place an order online?
You can call them at +1 320-679-2055 or place orders online at https://www.dairyqueen.com/en-us/order/pickup/n/11347/.