At Papa Johns Pizza in Moorhead, MN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Moorhead pizza for any occasion. Call us for pizza delivery in Moorhead or stop by 3316 HIGHWAY 10 E for carryout to order the best pizza in Moorhead, along with breadsticks, wings, and more!
Numerous customers reported extremely poor customer service, including long wait times, unanswered phone calls, and rude staff.
Delivery Issues
Many reviews highlighted significant delays in delivery times, with some customers waiting over two hours for their orders.
Food Quality
Customers frequently complained about the quality of the food, mentioning cold pizzas, incorrect orders, and unsatisfactory taste.
Management Problems
Several reviews pointed to issues with management, including unprofessional behavior and poor handling of customer complaints.
Inconsistency
There were reports of inconsistent food quality and service, with some customers experiencing good service while others faced numerous issues.
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Carrie Nelson-Hartman
Jan 3, 2026
5.0
Take out or delivery only
Food was great and so was the price!
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Sheryl Solmon
Dec 13, 2025
1.0
Won't answer phone over hour late on paid delivery we live less then 5 miles away. And there customer service is a joke.
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Benjamin Aipperspach
Dec 13, 2025
1.0
Been calling for a half hour and not one person answered, even the automated message is putting me on hold at this point. It’s been over 2 hours since I ordered and no response. 1 star is to much for service at this point.
Last time I order Papa John’s from this location.
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Al
Dec 6, 2025
1.0
I ordered one small pizza at 12:30pm and had a 30 minute wait time, which is okay. The time I was given was 1:07pm, Only to then have my order directed to DoorDash, who then decided to take extra stops before bringing my pizza to me, making my delivery time 2pm- to then bring the pizza to the wrong address and when I tried to call the store (multiple times) nobody answered.
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Brittney Engelhard
Dec 2, 2025
1.0
A couple weeks ago we waited over 3 hours for the pizza delivery and no one would answer the phone. Gave some grace as I thought it may have been a busy night. Today Preordered for 5:45 delivery, 6:45 tried to call and was on hold and never got through to anyone, 7:35 got notice my ordered was canceled. Clearly, this is a pattern. How are they still in business????