At Papa Johns Pizza in Moorhead, MN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Moorhead pizza for any occasion. Call us for pizza delivery in Moorhead or stop by 3316 HIGHWAY 10 E for carryout to order the best pizza in Moorhead, along with breadsticks, wings, and more!
Numerous customers reported extremely slow service, long wait times, and unresponsive staff.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poor communication regarding order status.
Food Quality
Customers expressed dissatisfaction with the quality of food, including cold pizzas, incorrect toppings, and undercooked items.
Management Concerns
Several reviews mentioned poor management practices, including unprofessional behavior and lack of accountability.
Staff Attitude
Feedback indicated that staff members were often rude, inattentive, or unprofessional, contributing to a negative customer experience.
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Cassie Hoversten
Nov 14, 2025
2.0
I've ordered a few times from here.bdo not EVER expect your pizza to be done closet the time is says. Service is horrific
NS
Nicole Simonson
Nov 11, 2025
1.0
Tried calling in an order and was on hold for
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Ashley Roesch
Nov 5, 2025
2.0
No service. Walked in to multiple people waiting who hadn't ben helped. Stood and waited while 5 people worked in the back and didn't acknowledge us. Finally a friendly delivery driver came in and helped with our orders.
CP
Chris Polley
Oct 26, 2025
1.0
Do yourself a favor and go somewhere else. The new location is even worse than what the old Moorhead location had become. Every order for us has been awful for various reasons. Last Friday we tried one last time for a pickup order. There were 12 people waiting in the lobby to pickup orders long past their ready times and not a single employee would come up front and help customers. One customer finally had enough of staring at their pizza ready on the rack for 20 minutes and asked for a manager. The employee responded with “We don’t have one.” Halloween is just around the corner…. If you want to experience a real haunted building, be sure to stop by this store and watch their zombies for employees shuffle around aimlessly in the back.
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Mariah Tronnes
Oct 25, 2025
1.0
I ordered pizzas to have a special pizza night at home which is not something we typically do. I ordered well in advance putting my delivery time for about the time my family would be getting home. We got home, I check my order status and it said "making" so I tried calling the store several times and I never got an answer. Around 7pm my family decided to just go to another restaurant to eat (we have 2 toddlers, who don't understand having to wait and I'm pregnant, so needless to say we were hangry)
We were able to go to another restaurant, eat our food, get home, and we still didn't have our pizzas. They did not arrive until 7:40pm. All the delivery driver said was "sorry for the delay"
I will not be ordering from here again seeing as I'm not the only person with this problem and it wasn't a one off problem.