Domino's Pizza

Reviews

• AE

  Austin Erfle

  Jan 3, 2026
  1.0
  Took an hour for our order to be delivered and they ended up bringing the wrong order. Took another hour and a half for them to remake the order and deliver it. Not at all impressed
• KP

  Kennedy Peterson

  Dec 18, 2025
  5.0
  i ordered on the app. my pizza was missing toppings. i made a claim on the app and it offered a free medium two topping pizza as a solution to my issue of an incorrect large pizza with 4 toppings. so i called the store and was pleasantly surprised to say the least. i had the pleasure to speak with the assistant manager in training named William. it was only his 5th day on the job and he was amazing. by far the best customer service i’ve ever experienced, especially with domino’s. i explained my frustration about the lack of compensation and he immediately agreed that it wasn’t right. he did not argue or blow me off, he shared my frustrations and wanted to make it right. he put me on a brief hold to discuss with his manager claude and let me know they would have the correct pizza here as soon as they possibly could and he would make it himself to ensure it was correct. top tier customer service! i was highly impressed and i hope he gets the recognition he deserves! thank you for being an awesome person william!! just wanted to add an update here as i feel claude the store manager also deserves a huge shout out as well!! i was told 20-25 minutes for my corrected pizza to arrive. i called an hour and 15 minutes later to follow up. an employee answered and told me they were busy and its gonna be at least another 30 minutes probably longer. i asked if they could just refund it instead, at this point i was frustrated and hangry. he said i can’t give you a refund but i can give you a coupon for next time. i told him i wasn’t okay with that and asked to talk to william again or another manager. claude picked up the call and was absolutely wonderful. i explained why i was upset and he agreed with my frustration that a coupon was absolutely not okay. he also said “i see it sitting in the warmer right now. i don’t know why it is still here but i will definitely be addressing that with my driver. i am very sorry.” i only wanted a refund for the pizza but he wet the extra mile and refunded my entire order of over $45 and apologized multiple times. he is the prime example of good customer service and a manager setting a good example. even though the situation sucked i was very pleased with the way i was treated by claude and william, amazing customer service gentlemen! domino’s you are lucky to have such great employees, especially now days, and i hope you recognize that and reward them for their efforts. thank you again claude and william!
• MJ

  Matthew Judd

  Nov 28, 2025
  1.0
  Order was incorrect and incomplete. When I contacted them to make it right they offered a coupon, not a refund for items not delivered.
• ME

  Melissa Evans

  Oct 25, 2025
  2.0
  Always way longer than they say. 20 minutes is always an hour
• DG

  Dan Graham

  Oct 22, 2025
  5.0
  Super efficient, clean, and polite! Felt like I was talking to a friend while picking up my order. Loved my experience!

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