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Dairy Queen Grill & Chill

3.5
(718 reviews)
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Business Details

802 30th Ave S, Moorhead, MN
56560-5006, United States
(701) 997-9383
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
802 30th Ave S, Moorhead, MN
56560-5006, United States

Hours

Reviews

3.5
718 reviews
5 stars
278
4 stars
162
3 stars
87
2 stars
55
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported slow service, particularly in the drive-thru, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong ingredients in food.

Cleanliness

The cleanliness of the location was frequently criticized, with reports of dirty tables, overflowing trash, and unsanitary conditions.

Food Quality

While some customers enjoyed the food, there were complaints about cold or poorly prepared items, particularly burgers and blizzards.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of attentiveness.
  • GJ
    Gemma J.
    4 days ago
    1.0
    Only five cars in line no one inside and the line wouldnt move at all it took 30mins. Also how is two small blizzards $15 thats insane amount of money for only smalls i could only imagine a large blizzard itself being $15
  • BF
    Bernadette Fromherz
    6 days ago
    1.0
    $7.43 for a small blizzard. Had to check that I had been billed correctly. Unbelievable.
  • LS
    Lucia Singleton
    Feb 16, 2026
    1.0
    Sat in drive through for 30 minutes. Completely unacceptable.
  • AK
    austin kvalevog
    Feb 5, 2026
    1.0
    Did an online order was supposed to be ready at 8:46 and get there doors are locked. Lobby isn’t even supposed to be closed yet so have to go through the drive thru and 10 cars in front of me and takes over 30 minutes to get up to the window. I would have left but already paid online. Need to stop going to this Dairy Queen isn’t my first time having an issue at this location.
  • JA
    James Averett
    Jan 26, 2026
    1.0
    Insanely slow service. Terrible
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Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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