Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some enjoyed the sandwiches while others received cold or poorly prepared items.
Cleanliness
Several reviews mentioned dirty tables and unsanitary conditions in the dining area.
Drive-Thru Experience
Drive-thru service was frequently criticized for being slow and disorganized.
Positive Experiences
Despite the negatives, some customers praised the food and service, highlighting friendly staff and good food quality.
NV
Nolan Vicknair
Nov 19, 2025
1.0
Arby's steak nuggets are horrible
RR
Ruth Redetzke
Oct 17, 2025
2.0
Went there the drive-thru on a Thursday night at 8 pm, ordered my food. I specifically ordered a 5-piece chicken tender meal with a couple shakes, a large fry, and a couple sliders. The guy on the speaker sounded very annoyed. When we got up to the window, he barely said anything. When we started eating the food and looking at the receipt, I found out that instead of the tenders I ordered, I was charged and given a five-piece "steak nugget" meal. I'm not one to normally write a review, but I specifically said I wanted the tender meal at the speaker, and they did not get that at all.
TR
Terese Rollins
Aug 25, 2025
4.0
like there sandwiches wish they’d go back to baking the cookies there instead of packaged ones. they’re just not as good!
AG
Alan Garceau
Aug 25, 2025
2.0
Food made girl friend violently ill.(cheddar cheese mac and cheese)
Fires ice cold.
Called back and asked for manager the guy who said he was the manager. Blew our complaint off and made it sound like we we crazy. Not a safe place to eat.
I have read other complaints about this store and the owners answer is the same for all no matter how serious. "I'm sorry" sorry doesn't cut it. Change your policies
LJ
Loren Julin
Aug 22, 2025
4.0
The main thing i don't like about Arby's is the soda dispenser. Only 1 person at a time, should be at least 2 of the machines at each restaurant.