Chipotle Mexican Grill

3.1
169 reviews

About

Mexican Restaurant
Chipotle Monticello is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
779 Chelsea Road East, Monticello, MN
55362, United States

Hours

Reviews

3.1
169 reviews
5 stars
64
4 stars
24
3 stars
9
2 stars
16
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, slow service, and incorrect orders.

Food Quality

Several reviews mentioned inconsistent food quality, including cold food, small portions, and incorrect ingredients.

Cleanliness

Customers frequently noted that the restaurant was dirty, with unclean tables and food spills.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food on certain visits.

Operational Challenges

The location struggles with staffing and management issues, leading to long wait times and frequent ingredient shortages.
  • SD
    spotter Dogger
    3 days ago
    1.0
    This is the third time I have bought from here and Everytime it has been wrong never ordering again
  • BN
    Brenda Nesbitt
    5 days ago
    5.0
    Great food! Love the ability to order online with easy drive through pick up!
  • KL
    Katie Lach
    Oct 29, 2025
    4.0
    Love the new location in Monticello! Wish ppl understood the drive thru is for online only but it's a learning curve. Will be a frequent visitor here!
  • CG
    Charlie Gonier
    Oct 26, 2025
    1.0
    The girl making food his hair is touching the ground. It’s so long and she’s flipping it around getting it in food disgusting and it was 12 o’clock on a Sunday and absolutely slow. I ended up leaving because I’m not eating that burrito with her hair in it And I sat there for 20 minutes while they helped one person
  • CW
    Cyndie Winkelman
    Oct 25, 2025
    1.0
    When to chipotle in Monticello mn for a burrito for my son it was a steak one the people ahead of us. I’ve never seen such a sloppy burrito made, and my son‘s burrito and his exact words were disgusting.! Then, when I tried calling the storage to talk to them, it puts it through to Rush city Minnesota! I’m sorry, but I cannot say anything positive about this restaurant today except for guys get it together

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Monticello offer?

Chipotle Monticello serves customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

Where is Chipotle Mexican Grill located in Monticello, MN?

Chipotle is located at 779 Chelsea Road East, Wright, Monticello, MN 55362, USA.