Business Details
About
Coffee ShopCafeBreakfast Restaurant
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Details
- Dine-inAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.3
426 reviews
5 stars
272
4 stars
79
3 stars
27
2 stars
16
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful staff, although some reported inconsistent service and long wait times.
Product Consistency
While drinks were generally well-received, several customers experienced issues with incorrect orders and product quality.
Cleanliness
The coffee shop was noted for its clean environment, though some customers mentioned the need for better maintenance in certain areas.
Customer Experience
Overall, customers enjoyed the atmosphere and the coffee, but some had negative experiences that affected their willingness to return.
Tip Requests
Several customers expressed frustration with the expectation of tips, feeling it was inappropriate for standard service.
- PHPatty HooksNov 3, 20255.0No food, only drink! Good stuff
- JKJeff KoeppenOct 25, 20255.0We always get great service from the friendly folks. Love our Caribou!
- KSKylie SjoJul 25, 20255.0These employees were slammed busy and they were still very kind and apologetic for the wait. Thank you!
- WMWade ManganJul 13, 20255.0Typical caribou. Good coffee, good service. Clean and comfortable surroundings. That's why I go to caribou when I want someone else to make me coffee.
- AVAv VecJul 5, 20251.0Date happened: 7/3/25 5:19pm I had a very uncomfortable experience at this Caribou Coffee location. I came in with my 7-year-old daughter and our 2lb small yorkie puppy (in my purse because she cant walk). The first barista, Adeline, acted strangely from the moment we walked in—no greeting, just a cold stare before disappearing to the back. When she returned, she still didn’t greet us and looked visibly unhappy. I tried to give her the benefit of the doubt and assumed she might just be tired. Our simple order took a long time even though there were no customers inside besides one person using a laptop. She continued to prioritize the drive-thru and then disappeared again. Another barista eventually made our drinks and told us, “No dogs allowed, for future reference.” It was nearly 100 degrees outside, and this treatment left us feeling awkward and hurt. A kind and clear explanation up front would’ve been appreciated—we would’ve respectfully left right away. There was a Starbucks but chose Caribou as we love the cold drinks they have, but sadly this experience ruined our day. The tone and behavior of the first barista made the experience feel rude, awkward, and frankly discriminatory. This was especially upsetting in front of my young daughter. To make it more confusing, I later saw a review saying they allow pups and even give out pup cups. The lack of consistency and professionalism is disappointing. I hope you will take this feedback seriously and offer training or reminders to your staff on how to approach these situations with kindness, clarity, and respect. Thank you for your understanding! God bless!
Frequently Asked Questions About Caribou Coffee
What are the operating hours of Caribou Coffee in Monticello, MN?
Caribou Coffee in Monticello is open Monday through Friday from 5:00 AM to 7:00 PM, and Saturday and Sunday from 6:00 AM to 7:00 PM.
Does Caribou Coffee offer delivery services?
No, Caribou Coffee offers in-store pickup but does not offer delivery services.
Can I order Caribou Coffee drinks ahead using a mobile app?
Yes, you can order ahead using the Caribou Coffee mobile app available on iOS and Android, or via their online order website.
What types of products can I find at Caribou Coffee Monticello?
You can find a variety of coffee drinks like mochas, lattes, hot chocolate, cold press, teas, breakfast items including sandwiches, bagged beans, K-Cup® pods, merchandise, and gift cards.
Is Caribou Coffee suitable for families and children?
Yes, Caribou Coffee welcomes families and children and even offers a children's menu.
Does Caribou Coffee Monticello provide wheelchair accessible facilities?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms.
Is there a drive-thru available at the Caribou Coffee in Monticello?
Yes, this location has a drive-thru service.
Which nearby coffee shops can I visit around Caribou Coffee in Monticello?
Nearby coffee shops include another Caribou Coffee location and Starbucks, great for comparing coffee experiences in Monticello.
What other services are nearby that I can visit along with Caribou Coffee?
Nearby services include Verizon Authorized Retailer - Wireless World for electronics and mobile phones, multiple salons like Exhileration Salon & Spa and 7th Street Salon for beauty treatments, and Panera Bread for a casual dining option.
Are there convenient shopping and banking options near Caribou Coffee Monticello?
Yes, nearby you can find Target Store Monticello for groceries and department needs, CVS Pharmacy, Liberty Bank Minnesota, and Associated Bank for your banking and medical supply needs.