Dairy Queen Grill & Chill

3.3
365 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
4912 County Road 101, Minnetonka, MN
55345-2637, United States

Hours

Reviews

3.3
365 reviews
5 stars
151
4 stars
49
3 stars
38
2 stars
26
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor service, and rude staff interactions.

Food Quality

There were numerous complaints about food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Staffing Problems

Many reviews highlighted chronic understaffing, leading to slow service and operational issues.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as enjoying the food when it was prepared correctly.

Cleanliness Concerns

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • DL
    Damon L.
    Nov 17, 2025
    1.0
    My son is a very respectful senior in HS, and goes to this location three times a week after work with his co-workers. The service is terrible and their food tends be delivered piecemeal, with items not coming out together, but they roll with it. Tonight, Nov 17th, they were eating dinner after work, minding their own business, but there was another customer playing music loudly through her phone and singing. They glanced at her once out of confusion but said nothing. The workers ended up coming over and my son and his co-worker were asked to leave. The reason given, was they were making comments about the person singing, giving her rude looks, as well as to other customers. - This never happened! And this review is not because I am being "that parent." As a business professional, I would think the owner of this location would want to know about the actions of the employees, as well as the service, which is a terrible reflection of DQ. My guess is you will be losing quite a few customers once word travels as to what transpired tonight.
  • AJ
    Ali Jay
    Nov 3, 2025
    1.0
    I am extremely disappointed in the owner of this Dairy Queen. First the lights are all out so you’d assume it was closed. But it is open. I ordered a meal deal, chicken strip basket & a side of fries. Only to get home and be missing one of my meals with soggy fries that I waited extra time for. Would love to speak to whoever is running this place. Even the Minneapolis Dairy Queen’s do Better than this.
  • JS
    Jude Smith
    Oct 27, 2025
    3.0
    Food is very good but sometimes the wait for the drive through can be long.
  • DM
    D M
    Oct 17, 2025
    1.0
    There was spit in my food yesterday. I feel so disgusted and nauseous. This is not ok.
  • KB
    Katrin Betker
    Sep 30, 2025
    5.0
    I like the $7.00 dollars meal deal and they have food items you can get 2 items for $5.00 dollars Like fries hamburger I think . Small Sundays fries. And pretzels I think. I really look for the meal deals. Its either chicken strips and fries and a drink. Or the D.Q cheeseburger with pickles ketchup and mustered. And it comes with a small Sunday. Either hot fudge topping, or chocolate,or strawberry topping or Carmel. They have chili dogs. Blizzard icecream ice cream cones. You can spend alot of money thier. Depending how much food you order. But for the meal deals about $7.00 or $8.00 They have plenty of tables to sit inside. They serve pretty good. Except when they get really busy. You can wait a long time. And they do have outside patio tables and chairs to sit outside. If the weather is not raining. My son goes there alot. Because the meal deals are great. But I dont eat there all the time. Because you can get tired of it. If you eat there everyweek. And they do sell icecream cakes and so forth. But you pay around $35.00 or $40.00 for the ice cream cakes. But you only get that if you have a special birthday to celebrate. Or get it for mother's day or fathers day. Everyone likes dairy queen. And they do have enough parking places. Because they are in a bussiness area where super target is and other companies. We go there only when when we want a treat. Or to get food. When are money in our budget is Short. But we do enjoy the D.Q treats. Thank you.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Minnetonka, MN?

Dairy Queen Grill & Chill is open every day from 10:30 AM to 10:00 PM.

Where is Dairy Queen Grill & Chill located?

It is located at 4912 County Road 101, Minnetonka, MN 55345-2637, USA.