Chipotle Mexican Grill

2.4
554 reviews
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Business Details

10995 Red Circle Dr, Minnetonka, MN
55343, United States
(763) 225-5667
https://locations.chipotle.com/mn/minnetonka/10995-red-circle-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3495
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About

Mexican Restaurant
Chipotle Shady Oak is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
10995 Red Circle Dr, Minnetonka, MN
55343, United States

Hours

Reviews

2.4
554 reviews
5 stars
134
4 stars
44
3 stars
32
2 stars
35
1 star
309

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked rice, stale chips, and unappetizing flavors.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Portion Sizes

Several customers complained about skimpy portion sizes, particularly for meat and other ingredients.

Cleanliness

The restaurant was frequently described as dirty, with overflowing trash and unclean tables.

Availability of Ingredients

Customers consistently noted that the location often ran out of key ingredients, such as fajita veggies and chicken.
  • TO
    Tony O
    Dec 19, 2025
    5.0
    Really good portion sizes on the meat. Guacamole always tastes very fresh. Usually chipotles are skimping during lunch but not this one
  • TT
    Tim
    Dec 6, 2025
    1.0
    I've been a Chipotle fan for decades, with consistently great experiences in California—fresh food, quick service, and friendly staff. But this Shady Oak location in Minnetonka has been a total letdown, and this was my third bad visit in a row. I placed an online order for pickup at 11 AM, arrived a bit after to give them time since I know they can be busy. The order wasn't ready, and despite making eye contact with multiple employees while standing at the counter, they just kept going about their tasks without acknowledging me. It felt like I was invisible.When I finally asked about my order, one staff member sourly requested my name and then ignored me again—no update, no ETA. Another whispered that I'd have to cancel online myself if I wanted out. No apology or effort to help. If I'd ordered in line, it would have been faster, but defeats the point of app ordering for convenience. The team seems disengaged, like they hate being there. I've escalated to corporate for a refund, but I'm done with this spot—stick to other locations if you can.
  • KF
    K F
    Dec 2, 2025
    5.0
    Best Chipotle in Twin Cities (SLP is the worst). We get takeout from here weekly and staff are great. Kudos to hiring manager. This place is what fast food should be- quick, easy and convenient.
  • PM
    Patrick Morales
    Nov 20, 2025
    3.0
    Its is exactly what you would expect from a Chipotle. The food was exactly what I wanted and the staff helped as much as they where able. The only problem is that if you order online and have an issue that the store can't effect (pricing, wrong location) they cannot help you. And the process of getting help from Chipotle online is terrible. Good store and staff and the price isn't totally ridiculous for what you get.
  • JR
    joanna rivas
    Nov 17, 2025
    1.0
    The quality of food has gone so subpar. The last time I got food here the rice was mush and the steak was just terrible and too salty. Now I ordered the carne instead and got guacamole and the guacamole is just old and tastes off. It's disgusting. If it's not fresh don't sell it, not a hard concept. I won't be coming back again.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill Shady Oak offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill Shady Oak?

Chipotle Shady Oak is open daily from 10:45 AM to 11:00 PM.