Chipotle Mexican Grill

2.4
647 reviews
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About

Mexican Restaurant
Chipotle Minnetonka 7 & 101 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4717 County Road 101, Minnetonka, MN
55345, United States

Hours

Reviews

2.4
647 reviews
5 stars
144
4 stars
74
3 stars
44
2 stars
41
1 star
344

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unsanitary conditions reported frequently.

Customer Service

Many customers experienced rude or indifferent service, with complaints about staff attitudes, long wait times, and unhelpful responses to issues.

Food Quality

Several reviews noted inconsistent food quality, including undercooked rice, missing ingredients, and stale items, leading to dissatisfaction among customers.

Pricing Issues

Customers expressed frustration over high prices compared to food quality and portion sizes, with some feeling they were overcharged for inadequate meals.

Management Concerns

Multiple reviews indicated a lack of effective management, with reports of understaffing, poor inventory management, and overall disorganization.
  • SB
    Sydney Bierschbach
    3 days ago
    1.0
    I made a mobile order and they completely forgot my chips and the guacamole on my bowl that I paid extra for. I was also waiting for it to be made way after the time the app said it would be ready by. I am very disappointed.
  • TL
    Tanner Langheinrich
    Oct 21, 2025
    1.0
    1 burrito bowl and a side of queso and was charged 28 dollars, went on the DoorDash app and ordered the exact same thing and total came out to 17.08$. How is it 10$ more expensive at the store than it is using a 3rd party app? Outrageous
  • PR
    Peyton Roach
    Oct 19, 2025
    1.0
    The people there could barely speak English and charge me $20 for a bowl. I didn’t even want extra steak and I didn’t even get extra steak but they charged me for extra steak. This place is a rip off and they need to learn English.
  • PA
    Patrick Ambrose
    Sep 22, 2025
    5.0
    Assistant GM Ethan is the reason why I keep coming back. His attitude is infectious and you can tell how much he cares about his job. Very prompt, professional and personable. He cares deeply for his job and you can see it thru his actions. Great employee!
  • DK
    Daniel Kendrick
    Sep 14, 2025
    1.0
    This was a terrible customer experience involving me 1)waiting in the restaurant while employees were standing around with no in store customers watching as the online order station drowned in orders, 2)my order taking 30 min past the order time to be ready(again with employees with no customers staring at me while I waited), 3) the order being wrong requiring me to drive back and 4) then the store manager blaming me saying “ you should have opened up all the bowls before you left”. There was not even so much as a “ sorry that happened” I left my house with an online order placed at 4:50 and finally returned over an hour later with cold food and no apology. I know it’s just chipotle but this seems below even fast food level of customer service. I would advise you to drive 10 miles out of your way to avoid this particular location. I certainly don’t need a cold burrito bowl that bad and will skip altogether next time.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Minnetonka 7 & 101 offer?

Chipotle offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced and wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in Minnetonka?

The restaurant is open daily from 10:45 AM to 11:00 PM.