Arby's

3.9
746 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5100 County Rd 101, Minnetonka, MN
55345, United States

Hours

Reviews

3.9
746 reviews
5 stars
306
4 stars
220
3 stars
110
2 stars
43
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with several reports of rude staff and poor management, but some customers also praised friendly and efficient service.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others reported cold, poorly prepared, or incorrect orders.

Cleanliness

There are complaints about cleanliness, including dirty tables and floors, but some customers noted that the restaurant was clean during their visit.

Drive-Thru Experience

The drive-thru service received mixed reviews, with some praising quick service while others experienced long waits and order inaccuracies.
  • DD
    Danyl
    Dec 18, 2025
    5.0
    Fans of the Greek gyros!
  • MS
    Melanie Sinouthasy
    Dec 13, 2025
    4.0
    Consistently amazing roast beef and more!
  • SB
    Susan “Sue” Brink
    Nov 21, 2025
    4.0
    Stake bites are a little weird. The people who were working were cool.
  • MT
    MJ Talatala
    Oct 11, 2025
    1.0
    Customer service is at an all time low here. Went through the drive thru and Terry was extremely rude. I told him I had a coupon and told him how many sandwiches, to which, he responded very aggressively and rudely "I know how to count." When I asked him to repeat things due to a disability relating to hearing loss, he continously responded disrespectfully. When I went to the windows, I asked for three cups of water and he responded with "REALLY?" in a disrespectful and aggressive manner to a greater scale. This is one of the worse, if not the worst, experiences that I've had with someone working at a fast food location and I believe that customers should be given a scale of respect when simply ordering.
  • EP
    Eric Phillips
    Sep 27, 2025
    5.0
    Love this place