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Many customers reported long wait times in the drive-thru, with some waiting over 30 minutes.
Food Quality
Feedback on food quality was mixed; while some praised the freshness and taste, others complained about cold or incorrect orders.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall store appearance.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, indicating a lack of attention to detail.
CC
Ceri Callander
Feb 13, 2026
2.0
So slow do very slow, sat in the drive thru line for 20 minutes it did not move.
KC
Ken Coleman
Jan 22, 2026
1.0
Food was barely this store shoul be shuttered sorry not sorry.
KH
Kevin Huck
Jan 15, 2026
1.0
I ordered a Dave's double plain with a dr pepper and i got colored water and I even told there employee about it all they said about it was oh well and shrugged there shoulders at me and closed the drive thru windows on me and this is not the first time with this store has screwed up my order what ever happened to customer service this store screws up my order at least 3 times a week it's just sickening
SS
Shakir Smith
Jan 13, 2026
5.0
They did a great job on my daves double and the chicken tenders were really good as well. Everything was hot including the burger. Great meal thanks to everybody who works there! Great job.
NB
Niki B
Jan 11, 2026
1.0
Something is wrong with your Diet Coke. It always tasted a little off but today, it’s BAD!! We pay for this stuff so if something is off stop selling it or fix it. Line be out the parking lot on weekends and you will sit in that line for an hour.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-through at Wendy's at 325 Franklin Ave East, Minneapolis?
The drive-through at this Wendy's location is open daily from 6:30 AM to 3:00 AM.
Does Wendy's at 325 Franklin Ave East serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order delivery from Wendy's near me?
Delivery availability can be checked via the Wendy's app or the website order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Franklin Ave East?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
Does Wendy's offer dine-in and drive-through services?
Yes, this location offers dine-in, drive-through, takeout, and delivery services, but does not have curbside pickup.
Where can I find the menu and prices for Wendy's at 325 Franklin Ave East?
Menu and pricing are available at menu.wendys.com or on the Wendy's mobile app, selecting this location for specific prices.
How can I provide feedback or contact Wendy's at this location?
You can contact Customer Care through Wendy's contact page, call (612) 254-8428, or complete the customer satisfaction survey using your receipt details.
What nearby public transit option can I use to get to Wendy's at Franklin Ave East?
You can use the Bus Stop at Nicollet & Franklin to conveniently reach this Wendy's location by public transit.
Are there any nearby grocery or convenience stores near Wendy's at Franklin Ave East?
Yes, Clinton Market, a grocery and convenience store, is located nearby for any quick shopping needs before or after your meal.
What nearby attractions can I visit around Wendy's at 325 Franklin Ave East?
Nearby you can visit Electric Fetus, a music and electronics store, and Past Present Future, an antique and art gallery, offering great spots to explore before or after dining.
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