Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with food quality, including stale items, bad taste, and even moldy food.
Customer Service
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Several customers noted that the restaurant was dirty, with complaints about the bathrooms and overall hygiene.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail.
Speed of Service
Customers experienced long wait times, both in the drive-thru and inside the restaurant, contributing to overall dissatisfaction.
T1
the gamist 101
5 days ago
1.0
Do not go to this Wendy's indoors the decor is messed up and never kept up to date, they also do not get the correct order most of the time. Would not recommend. Just a heads up.
KW
kyna wyatt
6 days ago
1.0
The food is absolute garbage and trying to call them to talk to someone about it?? Good luck because they dont answer and it aint busy enough for them to not answer!! If you want cold undercooked food this is your place 👍
JL
John Lee
Dec 5, 2025
1.0
Give zero stars if can. I order on Wendy's app. I get there no idea no order no name she said can't help shut window. They took my money online and now I'm disputing it.
HD
hog the dog
Nov 29, 2025
2.0
Food tasted so bad. Frys, chicken nuggets, and the crispy chicken sandwich all tasted like they had mold on them
ML
Michael Lofquist
Nov 12, 2025
1.0
Worst Wendy’s I’ve ever been to. If you want a troubling lunch experience you know where to go!
EDIT:
After further review and not getting all the food I paid for. Went inside and had to get it. Nice enough to not charge me for what I had already paid for. But EVERY item was wrong. Down to the sauce.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 8780 University Ave NW, Minneapolis?
The drive-thru at this Wendy's location is open daily from 9:00 AM to midnight.
Does this Wendy's location offer delivery services?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at the Wendy's on University Ave NW?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or online.
How can customers contact the Wendy's at 8780 University Ave NW for questions or feedback?
You can contact Wendy's Customer Care via their website live chat, call 888-624-8140, fill out their Customer Satisfaction Survey, or call the restaurant directly at (612) 254-8832.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing can be viewed at https://menu.wendys.com or on the Wendy's mobile app after selecting this location.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food using the mobile app?
Yes, you can use the Wendy's app or https://order.wendys.com to place orders for pickup, delivery, or drive-thru.
What nearby dining options are close to this Wendy's?
Nearby dining includes KFC and Denny's, offering fast food and American breakfast options, making the area convenient for varied meal preferences.
Are there nearby recreational or entertainment venues near this Wendy's?
Yes, Urban Air Trampoline and Adventure Park and The Modern Sportsman provide fun activities nearby, so you can enjoy entertainment before or after your meal.
What other services are available near Wendy's to support automotive or home needs?
Nearby you can find Firestone Complete Auto Care, Tires Plus for automotive repair, and The Home Depot and MN Home Outlet for home improvement and goods.