Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with food being cold, stale, or improperly prepared, including moldy buns and refried items.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when few customers were present.
Customer Service
Several customers experienced rude or unhelpful staff, with complaints about poor communication and lack of acknowledgment.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty dining areas and restrooms.
Order Accuracy
Customers often received incorrect orders or missing items, leading to frustration and dissatisfaction.
ML
Michael Lofquist
Nov 12, 2025
1.0
Worst Wendy’s I’ve ever been to. If you want a troubling lunch experience you know where to go!
EDIT:
After further review and not getting all the food I paid for. Went inside and had to get it. Nice enough to not charge me for what I had already paid for. But EVERY item was wrong. Down to the sauce.
SR
Steven Røste
Nov 12, 2025
4.0
I consider Wendy's to be the healthiest of common fast food places.
I try to avoid fast food, but if I do get it, it's usually from Wendy's.
AH
Abby Hendrickson
Nov 9, 2025
1.0
tried to leave review on uber eats wouldnt let me. the chicken nuggets tasted spicy and wasnt really edible. dave's single burger's mayo or tomato tasted like seafood! disapointing! i have ordered from this place many times I never had a problem. this will be my last order from here. wendy's needs to do better with food prep and cross continmation. note: i dont normally post reviews
BA
Belinda Armstead
Nov 5, 2025
2.0
Food quality was not the best at this location. The lettuce was not good and too much sauce on my Dave's Single. The bun was also a little stale. The fries were hard.
AZ
au z
Oct 26, 2025
1.0
Wow. Here three times in the past two weeks. First time fine, second and third time...refried French fries and refried chicken nuggets! Gross. Food was soo fried out at first I thought old grease???? No refried to "Make like Fresh" . Shame on you Wendy's! What a dump.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Minneapolis, MN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Minneapolis, MN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (612) 254-8832.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 409 Northtown Wendy’s serve breakfast?
Yes, this Wendy’s location in Minneapolis, MN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 8780 University Ave NW, Minneapolis?
The drive-thru at this Wendy's location is open daily from 9:00 AM to midnight.
Does this Wendy's location offer delivery services?
Yes, delivery is available. You can order through the Wendy's app or at order.wendys.com by entering your delivery address.
Is breakfast served at the Wendy's on University Ave NW?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or online.
How can customers contact the Wendy's at 8780 University Ave NW for questions or feedback?
You can contact Wendy's Customer Care via their website live chat, call 888-624-8140, fill out their Customer Satisfaction Survey, or call the restaurant directly at (612) 254-8832.
Where can I find the menu and pricing for this Wendy's location?
Menu and pricing can be viewed at https://menu.wendys.com or on the Wendy's mobile app after selecting this location.
What payment options are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food using the mobile app?
Yes, you can use the Wendy's app or https://order.wendys.com to place orders for pickup, delivery, or drive-thru.
What nearby dining options are close to this Wendy's?
Nearby dining includes KFC and Denny's, offering fast food and American breakfast options, making the area convenient for varied meal preferences.
Are there nearby recreational or entertainment venues near this Wendy's?
Yes, Urban Air Trampoline and Adventure Park and The Modern Sportsman provide fun activities nearby, so you can enjoy entertainment before or after your meal.
What other services are available near Wendy's to support automotive or home needs?
Nearby you can find Firestone Complete Auto Care, Tires Plus for automotive repair, and The Home Depot and MN Home Outlet for home improvement and goods.