Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Customer Service
While some reviews praised the friendliness and helpfulness of staff, others highlighted rude service and unprofessional behavior.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, stale, or poorly prepared food.
Location Issues
Several reviews mentioned the unsafe environment around the location, including loitering and panhandling, which affected the overall experience.
Drive-Thru Experience
The drive-thru service was noted for being fast and efficient at times, but also faced criticism for long waits and miscommunication.