Subway

Reviews

• JY

  Jonathan YT

  Oct 18, 2025
  1.0
  I had a really frustrating experience with this Subway location. I placed an order through the app, and was charged $80, but when I arrived, the store told me the order had been cancelled on their end and never processed. The problem is, the money was still taken from my account, and they said there was nothing they could do because they didn’t receive the order. To make things worse, none of the staff spoke English, so trying to explain the situation and ask for help was nearly impossible. I used translation apps and tried to show them the charge on my phone, but I was just told again and again that they couldn’t help me. Now I’m out $80, with no food, no order, and no clear way to get a refund. I tried reaching out through the app, but haven’t gotten a resolution yet. I understand mistakes happen, but there needs to be better communication and a clearer process for handling issues like this. At the very least, someone at the store should be able to speak enough English to help resolve billing problems.
• JS

  Jadyn Springer

  Oct 18, 2025
  1.0
  Has to be the worst service I seen in my life. They canceled the order, did not refund us, did not care to speak to an English speaker on the phone even if I spoke Spanish calling other times. They speak spanish and ignore you on call and hang up or blocked us. Eventually using other numbers now they went above and beyond to avoid all contact. Now when you call the subway it says theyre busy. UPDATE: We went to that subway. NOT BUSY AT ALL, no one was there but us and i can see why now. They acted like the order never existed, even with proof of payment and cancelation. There goes $80!! And they didn't want to get the manager saying he wouldn't be able to help. All they did was repeat and repeat like a broke record player. And support dorsnt help its using AI to talk to us and guess what it said go to the subway for a refund even though THAT subway said they can't. Now my bank will take 2 weeks to try and figure it out or if they can even refund it at all. I wish I could do 0 stars. Getting Dairy Queen now.
• JR

  Jowanie Rodriguez

  Aug 16, 2025
  2.0
  This place was horrible. 1st trying to find parking almost impossible. Next the service was some of the worst service I've ever had. Employees had an attitude. Im there paying their salaries by my patronage. I am met with attitudes and disrespectful body language and words. Asked for banana peppers on half my foot long and to cut it in half, the worker had an attitude and just threw the peppers and didn't even cut my sandwich right. Then trying to leave took me longer than it did to get my footlong. I highly suggest avoiding this subway if at all possible. Management and Ownership should really, reevaluate this location and provide more help with capable people.
• BS

  Benard Simmons

  Jul 9, 2025
  5.0
  clean good cost effective food
• PH

  Paul Hozley

  Jan 4, 2021
  5.0
  Yummy

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