At Papa Johns Pizza in Minneapolis, MN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Minneapolis pizza for any occasion. Call us for pizza delivery in Minneapolis or stop by 2226 HENNEPIN AVE for carryout to order the best pizza in Minneapolis, along with breadsticks, wings, and more!
Numerous customers reported long wait times, incorrect orders, and cold food upon delivery, often exacerbated by the use of DoorDash.
Customer Service
Many reviews highlighted rude and unprofessional behavior from staff, including hang-ups and dismissive attitudes towards customer complaints.
Food Quality
While some customers praised the taste of the pizza, many others complained about poor preparation, incorrect toppings, and overall dissatisfaction with the food quality.
Staff Performance
Several reviews noted that the staff appeared overwhelmed, leading to slow service and mistakes in orders.
NW
Nancy Williams
Jan 3, 2026
1.0
We order Papa John’s at least 2-3 times a month. The location on Hennepin Ave in Minneapolis is by far the worst pizza I have ever had. It was underbaked, dough was way too thick, and the cheese, yuck. Delivery guy was very pleasant, so he was the only bright spot.
SM
Sabrina McKay-Jones
Jan 1, 2026
5.0
This Papa John's may be a smaller location but it packs big personalities and big flavors! I have yet to receive one bad menu item or bad attitude from the workers there! It always feels good walking in and being treated with a big smile and good food!
PP
Paul
Dec 18, 2025
1.0
Ordered pizza at 3:30pm. At 4:30pm checked the tracker because it hadn't showed up. Tracker said my order had been given to DoorDash. DoorDash showed a delivery window of 5:30pm to 6:15pm. Called and was told my pizza was sitting on the counter. The manager got on the phone and repeatedly called me disrespectful because I found this all to be unacceptable.
CE
Cassy Eaton
Dec 13, 2025
1.0
I ordered through Postmates and was delivered a box with eaten or trash peppers?! This is absolutely disgusting we could not eat any of this due to food safety and tampering concern. Postmates won’t even refund me. Extremely disappointed.