McDonald's

3.5
1186 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6320 W Lake St, Minneapolis, MN
55416, United States

Hours

Reviews

3.5
1,186 reviews
5 stars
434
4 stars
246
3 stars
205
2 stars
97
1 star
204

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with specific complaints about managers and supervisors being dismissive or confrontational.

Order Accuracy

Many customers reported consistent issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the bathrooms and dining areas, impacting the overall dining experience.

Food Quality

While some customers enjoyed the food, there were complaints about items being served cold, poorly assembled, or not meeting expectations.

Atmosphere

The presence of disruptive children and a chaotic environment during busy times was noted, affecting the dining experience for some customers.
  • TH
    Tedd Hauser
    1 day ago
    1.0
    I will no longer purchase from your company. The food quality has become increasing bad and unhealthy. Now you are trying prevent federal agents from entering your locations who are completing lawful orders. Enough is enough McDonald's. I am done.
  • SF
    Smiley Face
    6 days ago
    1.0
    They have messed up 2 of my orders now. It's a simple order or two double hamburgers with only ketchup on them. The first time, they gave me two cheeseburgers with only ketchup. The second time they only gave me one of the burgers. To mess up such a simple order, is very disappointing service.
  • MR
    M Robbins
    Dec 30, 2025
    5.0
    This is a good McDonalds.
  • HB
    H B
    Nov 28, 2025
    1.0
    The supervisor in the @this time yelled at me for no reason just because the drive through guy charged me two extra drinks by misunderstanding but mistake happens supervisor come out of nowhere yelling at me telling me I should make sure my order is correct which I did…please train not to treat people by how they look but being customer…she refused to tell me her name I white young lady
  • ER
    Esac Rocevlet
    Nov 22, 2025
    1.0
    I come into McDonald’s after a long and hard day, all I expect is to have a simple order made right and an all right environment as I wait for my food, but both of those were not met. I come into McDonald’s and I order on the machine and I get the free big Mac but I have to spend two dollars so I get a medium drink and extra cheese on my big Mac. I got the extra cheese because there’s two patties so I think there should be two pieces of cheese so I got an extra. Then I wait for my food and then I get my food and they forget my drink. I go to the counter wait for like three minutes then finally someone serves me and I get my drink. Then I go over to fill it up and there are flies flying all over everywhere. It made filling out my drink so uncomfortable with all these Flies thinking they might try and land on my drink. then when I get home, I open up my big Mac and I only have one piece of cheese when I specifically put one extra piece of cheese on there. I am very dissatisfied right now. It feels like every time I go to this McDonald’s something is made wrong. I would really like this to be fixed.

Frequently Asked Questions About McDonald's

What are the general opening hours of McDonald's at 6320 W Lake St, Minneapolis?

McDonald's at 6320 W Lake St is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru open at this McDonald's location?

The drive-thru operates from 5:00 AM to midnight Monday through Wednesday and Sunday; until 1:00 AM on Thursday, Friday, and Saturday.