McDonald's

3.6
1493 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5200 Excelsior Blvd, Minneapolis, MN
55416, United States

Hours

Reviews

3.6
1,484 reviews
5 stars
567
4 stars
330
3 stars
249
2 stars
120
1 star
218

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food being served.

Service Quality

Feedback highlighted inconsistent service, with some praising friendly staff while others noted rudeness and poor management.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms, with some customers finding the environment unsanitary.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold or improperly cooked items, and concerns about freshness.

Speed of Service

Many reviews indicated slow service, particularly in the drive-thru, with long wait times reported during busy periods.
  • TR
    Toni-Ann Reid
    5 days ago
    1.0
    Disrespectful and inconsiderate staff member. My boyfriend made his order, after he got his food he was checking the bag to make sure everything was in the bag, turns out he ordered his meal and wanted extra onion one of the staff member went and got the onion and a man who looks like the supervisor or manager I’m not sure; came up to us told us to make sure we tell them want we want because now we are holding up there line as if our wants or needs are not important and yes we make sure to order what we want and this staff they DO NOT LISTEN! He is very disrespectful, mean and inconsiderate, we left and still had to drive back because other items were missing. These people need to learn customer service not only giving people food. If as a person you’re having a bad day just one sentence can make it worst.
  • TP
    Thomas Paun
    Nov 14, 2025
    4.0
    I just wish they gave the normal box of fries. They instead give it in a bag. You end up with less fries for the same price compared to other McDonald's in the area.
  • DH
    David Harvey
    Oct 31, 2025
    4.0
    This place can be hit or miss on the food. Highly recommend going during busy times or you might get something that's been sitting awhile. Staff is always pleasant and efficient. I don't go very often but have never received a wrong order.
  • AJ
    Ali Jay
    Oct 30, 2025
    1.0
    Disorganized, unclean establishment. Waited in there while my order was ready a man walked in front of me conversating with an employee when she should’ve been doing her job. She went and gave him his order which was done way after my uber order that was waiting right there. Zero stars.
  • WB
    William Brose
    Oct 28, 2025
    1.0
    Terrible service, they don't speak English. They screw your orders up. The food is cold. I recommend not going to this place. There's 2 more around the corner. Go there, but this McDonald's needs new management and new employees that can understand what the customer is ordering.

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 5200 Excelsior Blvd, Minneapolis?

The McDonald's location at 5200 Excelsior Blvd, Minneapolis is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service. The hours are 5:00 AM to 1:00 AM Monday through Wednesday, 5:00 AM to 4:00 AM Thursday, 24 hours on Friday and Saturday, and 4:00 AM to 1:00 AM Sunday.