McDonald's

3.6
1500 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5200 Excelsior Blvd, Minneapolis, MN
55416, United States

Hours

Reviews

3.6
1,491 reviews
5 stars
571
4 stars
330
3 stars
250
2 stars
120
1 star
220

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Staff Behavior

Feedback indicates a mix of friendly and rude staff interactions, with some customers experiencing disrespectful treatment.

Food Quality

Several reviews mentioned cold or poorly prepared food, with some customers expressing concerns about food safety.

Service Speed

Customers noted slow service, particularly in drive-thru and curbside pickup, leading to frustration.

Cleanliness

The establishment received mixed reviews on cleanliness, with some praising it while others reported dirty conditions.
  • CH
    Christian Hanson
    Dec 29, 2025
    1.0
    Fries were stone cold, not the first time either.
  • LV
    Ly Vlasak
    Dec 22, 2025
    3.0
    I know managers read these for their location and I hope they read this review. Today I want through the drive through. The worker at the window a young girl with braids asked me to confirm my order and without thinking I said yes to an incorrect order, which is 100% my fault. She then ask a manager to do a refund. He was very rude to her. It’s possible he was just having a bad day, but I’m saddened that staff are being spoken to like that and hope y’all see this and apologize to her.
  • RL
    Right back clean llca
    Dec 20, 2025
    5.0
    Delivery is great dont forget to tip your drivers!
  • NN
    Nicholas
    Dec 6, 2025
    1.0
    So far every time I've used curbside pickups via the app, all have had missing or wrong items. On the latest visit, the employee handed me the bag, I pointed out a missing item. She made eye contact, turned, and walked away without a word. I called after her multiple times; she ignored me and disappeared inside. Had to go inside and talk to someone else to fix it. What a hassle. I totally understand, mistakes happen. But when it's every time, and the employees make it difficult to resolve the mistakes, I'm out.
  • MM
    Maryn Molden
    Dec 6, 2025
    1.0
    We ordered ahead to pickup breakfast before going to the airport. When we got there they didn't ask for our code just told us to pull around. We waited almost 10 minutes, decided to cancel our order and leave as there were 3 cars in front of us that hadn't moved. Previously, we've ordered ahead to pickup inside and they gave our food to someone else and hadn't checked the code. They did apologize and remade our food but overall, I would avoid this location if you're in a rush.

Frequently Asked Questions About McDonald's

What are the regular store hours for McDonald's at 5200 Excelsior Blvd, Minneapolis?

The McDonald's location at 5200 Excelsior Blvd, Minneapolis is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service. The hours are 5:00 AM to 1:00 AM Monday through Wednesday, 5:00 AM to 4:00 AM Thursday, 24 hours on Friday and Saturday, and 4:00 AM to 1:00 AM Sunday.