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McDonald's

3.6
(1502 reviews)

Business Details

4605 Central Ave NE, Minneapolis, MN
55421, United States
(763) 571-7416
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4605 Central Ave NE, Minneapolis, MN
55421, United States

Hours

Reviews

3.6
1,502 reviews
5 stars
538
4 stars
329
3 stars
295
2 stars
111
1 star
229

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of assistance.

Food Quality

Customers frequently reported issues with incorrect orders, cold food, and overall poor food preparation.

Cleanliness

The establishment was often described as dirty, with unclean dining areas and restrooms, raising concerns about hygiene.

Speed of Service

Many customers experienced long wait times for their orders, both in-store and at the drive-thru, contradicting the fast food expectation.
  • MS
    Mohamed Salem
    1 day ago
    1.0
    Very disappointing experience. I placed a large order and one of the employees got upset and insulted me because the order was big. This is unacceptable customer service. Customers should be treated with respect regardless of the order size. I hope the management takes this seriously and trains their staff to behave professionally.
  • MS
    Mexican Steve
    Feb 22, 2026
    1.0
    It has become extremely clear since new management took over this establishment a few months ago. The staff have become rude and disrespectful to customers. I used to come to this particular location because the workers were kind and I always got hot fresh food that was correct. The manager on duty today was extremely rude to me for no reason. And if you go back and read other reviews as of recently, you'll see the same pattern. Do better McDonald's. Is anybody even reading these reviews?
  • MS
    Mandie Shonk
    Feb 22, 2026
    1.0
    I tried to use my app today but it's been doing this thing where I give the cashier my code, the system tells the cashier my code is invalid, the cashier will ask me to get a different code, and then my app will say "you already used this code". When it happened to me today I asked the cashier how I can fix this? I have deleted the app and redownloaded it, nothing. I asked very politely and calmly. She said "no, nothing I can do for you ". I politely asked for a manager that could possibly help, "I am the manger. Have a nice day" I was shocked! This was all over the intercom, I hadn't even seen anyone yet! Not only was she not willing to help me, now she was telling me to leave?!? I was very nicely asking for help! And I would have bought food without my app if we couldn't have made it work! It is absolutely mind-boggling to me when these 20 something-year-old managers are met with a polite customer who has an issue and the manager is more rude to the customer. I am a store manager in a retail environment. I understand how retail workers are mistreated. I was not rude to this worker. I was very calmly speaking, using the word please, and was only asking for help. And instead of getting me help or trying to solve the situation, this young manager was rude and turned me away, made their store miss out on a sale. As a store manager myself I would be very disappointed to hear my manager/team made us not only lose a sale but a customer all because she didn't want to offer any kind of help or try anything to fix the situation. Instead she was rude, told me there was nothing she can do for me, and turned me away. Bad business.
  • MB
    Mandy Bruckelmyer
    Feb 21, 2026
    1.0
    Waited in mobile order spot for 25 mins I had to go thru drive thru and ask them why it taking so long and he said sorry its here I got it drive back over there n I’ll bring it to you. Anyways it taste like the food sat there for 20 mins it was cold and so old I’m never coming back so gross. It’s a suppose to be FAST food place
  • TT
    tashi Tashi
    Feb 17, 2026
    1.0
    I bought 2 burgers and fries and chicken nuggets for my kids and they forgot one cheeseburger. I only called to let them nicely and see if they could deliver it to us because it's late we like like 15 minutes away. My kids are hungry and they asked for McDonald's a week ago and so I called. This guy was very rude and we did NOT get a apology. They have disappointed us and he had a attitude about it. Very disappointing also he was petty and he showed a very bad image to this place so dont go to this location.😕

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