Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and inconsistent food quality.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude or unhelpful interactions.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Service Speed
Customers experienced slow service at times, especially during busy hours, leading to frustration.
Overall Experience
The overall experience varied widely, with some customers enjoying their meals while others expressed disappointment.
DS
Dylan Saline
Feb 23, 2026
5.0
small mistake on my order but they fixed it no questions asked and apologized. Saving this as my go to McD from now on.
IH
Ian Halliday
Jan 20, 2026
1.0
Lobby closed
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Kurt Hodder
Jan 17, 2026
1.0
Order off the app again came to get my food and no one’s in the store! Also picking up my Roomate’s food like why make food or purchases available if the item and or food is not available I’m starting to get real disappointed with McDonald as of lately
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Dan Stanisevschi
Jan 17, 2026
1.0
Terrible management, inconsistent food. Burnt a mobile deal - drove here only to find out that they decided to just block off both drive-thru lanes and leave almost 2 hours before the official close time... Completely unacceptable.
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Kenneth
Jan 9, 2026
1.0
Why close i am deaf in computer
Need both fired not happy law deaf
Management fired now look lazy not fix i mad i am deaf