McDonald's

3.2
2127 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
210 E Lake St, Minneapolis, MN
55408, United States

Hours

Reviews

3.2
2,127 reviews
5 stars
668
4 stars
354
3 stars
376
2 stars
197
1 star
532

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude service, order mistakes, and long wait times, leading to frustration.

Lack of Amenities

The absence of seating and public restrooms was frequently mentioned, making the dining experience uncomfortable.

Food Quality

While some customers enjoyed the food, there were complaints about cold or improperly prepared items, including hair found in food.

Mixed Experiences

Some reviews highlighted positive interactions with staff and good food, indicating that experiences can vary significantly.

Location Concerns

The restaurant's location was noted as problematic, with safety concerns and a negative atmosphere affecting customer comfort.
  • AA
    Abdul
    1 day ago
    1.0
    ⭐️ 1-Star Review I had one of the worst customer service experiences at this McDonald’s today. Isabel, the employee taking my order, was extremely unprofessional and rude. Before I even presented my reward code, I clearly asked if I could use my rewards for a biscuit and egg and pay the difference for the substitution. She completely ignored me and kept rushing me, repeatedly saying “Anything else?” without letting me finish or explain. Because she didn’t listen, my points were used and I didn’t even get what I was trying to redeem them for. When I asked for help, Manager Maria came over, but she didn’t do anything to fix the situation. She just said there was nothing she could do, which made everything even more frustrating. Terrible service from both the employee and the manager. If this is how they treat customers, I won’t be returning to this location.
  • EL
    Edwin Lopez
    Nov 4, 2025
    1.0
    How I order with the app and they still mess up my order only 2 double cheese burger and a Big Mac is not hard it’s 3
  • FS
    Frederick S
    Oct 24, 2025
    1.0
    Used to have proper seating and usable public restrooms. Now its a glorified drive thru where people just stand awkwardly waiting for their orders. Can't even get soda refills.
  • SO
    Samantha Orsburne
    Oct 22, 2025
    1.0
    It's a McDonald's, so I'm not expecting to get something extraordinary. I just want the food I paid for. We went thru the drive thru, which was very slow but whatever. We pulled out and back onto the highway only to discover they had forgotten my nuggets. It's the only time I've ever been to this mcd but I won't be back.
  • LB
    lila b
    Oct 17, 2025
    1.0
    the young mexican girl who works the window every single time messes up my order . and says she placed the order but then when I get to the second window they said she didn’t put my order in . Takes away my free award . literally EVERY TIME . Idek how she still works here . also hold up the line every damn time

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 210 E Lake St, Minneapolis?

Delivery is available Monday to Tuesday from 5:00 AM to 11:30 PM, Wednesday to Saturday from 5:00 AM to 3:30 AM, and Sunday from 5:00 AM to 12:30 AM.

When is the drive-thru open at this McDonald's location?

The drive-thru operates Monday to Tuesday from 5:00 AM to midnight, Wednesday to Saturday from 5:00 AM to 4:00 AM, and Sunday from 5:00 AM to 1:00 AM.