Service Speed
Many customers expressed frustration with slow service, particularly during lunch hours, despite the brand's 'freaky fast' slogan.
Food Quality
Overall, customers praised the freshness and taste of the sandwiches, with several noting that the food was consistently good.
Staff Friendliness
The staff received high marks for being friendly and attentive, contributing positively to the customer experience.
Management Issues
Some reviews highlighted poor management experiences, particularly regarding customer service and handling of complaints.
Delivery Concerns
Several customers reported issues with delivery, including incorrect orders and unprofessional behavior from delivery drivers.