Jimmy John's

3.2
144 reviews

About

Sandwich Restaurant

Location

Jimmy John's
14 University Ave NE, Minneapolis, MN
55413, United States

Hours

Reviews

3.2
144 reviews
5 stars
53
4 stars
20
3 stars
14
2 stars
13
1 star
44
  • MS
    Michael Sellman
    Jan 3, 2026
    1.0
    Without a doubt in my 40 years the absolute worst customer service I have ever had. First impression when we walk in is the immediate blasting of gangster music so loud we couldn't even talk to the lady behind the counter. And the lady behind the counter is the most vile woman I've ever seen servicing customers. (In case you go in she is the one that walks with a limp, probably back issues). Didn't even acknowledge me. After 10 or more minutes I asked how much longer for our sandwiches and she was sternly told there are online orders while sandwiches are stacking up on the counter. The Jimmy John's franchise has a lot to answer for this location. Ive been to plenty of Jimmy John's that I would gladly give 5 stars, but given the location this has, I'd expect more than we received.
  • KK
    Kim Kosin
    Jan 3, 2026
    1.0
    The lady that worked on Saturday was belligerent and rude. She didn’t care about customer service, blasted the music super loud, and ultimately didn’t care about anyone other than herself. Will never come here again. $25 for two sandwiches and it took her 40 minutes to make them. She screamed at us over and over. The worst customer service ever. - stars if I could.
  • SR
    Sharon Rhodes
    Dec 5, 2025
    5.0
    Sandwich was pretty good, very speedy service. The menu can be confusing but the staff helped me figure out what I wanted.
  • MW
    Michael W
    Nov 21, 2025
    1.0
    Ordered a turkey tom no tomato and got bread and cheese. What a joke.
  • LL
    Liberty Locksmith
    Nov 19, 2025
    5.0
    Great food