Numerous customers reported long wait times for delivery and poor customer service, including unresponsive staff and incorrect orders.
Food Quality
While some customers enjoyed the sandwiches, others complained about stale bread and incorrect toppings, indicating inconsistency in food preparation.
Staff Performance
Feedback on staff was mixed; some praised friendly and helpful employees, while others noted rudeness and lack of attention to detail.
Cleanliness
Several reviews mentioned that the establishment was clean and well-maintained, contributing positively to the overall experience.
Delivery Problems
Many customers experienced issues with delivery, including orders not arriving, being marked as completed without delivery, and poor communication regarding order status.
BS
Becky Sowder
Jan 14, 2026
1.0
My coworkers convinced me to try this location again. We have been waiting almost 3 hours for delivery of the 2 bbq chips and Sprite they forgot. I’ve called the store twice- no apology, no estimate on when the rest of our lunch will arrive.
HK
Henk ten Kate
Jan 14, 2026
5.0
Think about Renee Good
DF
Dantae Ford
Jan 7, 2026
5.0
The staff there was amazing very calm cool and collective the vibe in there is very cozy and professional s/o Grayson
BH
Brenda Hummel
Dec 27, 2025
1.0
Waited over an hour FOR A SANDWICH. Found out that this location doesn't have delivery drivers on weekends (?), so they outsource to doordash (also a terrible business.) After the long wait, I got an untoasted sandwich without a single topping that I asked for. Just impressively wrong. I called the phone number 10 times and no one answered! This location is a joke!!! Avoid at all costs!
MT
Michael Thornton
Dec 8, 2025
2.0
I ordered a sandwich at 330 and it didn't arrive until 545. Called the shop and the employee had nothing to say. No Sorries, no nothing. I used to get good service and the bike guy would be freaky fast, well that no longer exists. I am so glad I did not order a hot sandwich, I was thinking that maybe it would be able to compete with Jersey Mikes. I guess I will never know.
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