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Jimmy John's

3.8
(298 reviews)

Business Details

2037 Riverside Ave, Minneapolis, MN
55454, United States
(612) 344-4444

About

Sandwich Restaurant

Location

Jimmy John's
2037 Riverside Ave, Minneapolis, MN
55454, United States

Hours

Reviews

3.8
298 reviews
5 stars
141
4 stars
62
3 stars
39
2 stars
15
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for delivery and poor customer service, including unresponsive staff and incorrect orders.

Food Quality

While some customers enjoyed the sandwiches, others complained about stale bread and incorrect toppings, indicating inconsistency in food preparation.

Staff Performance

Feedback on staff was mixed; some praised friendly and helpful employees, while others noted rudeness and lack of attention to detail.

Cleanliness

Several reviews mentioned that the establishment was clean and well-maintained, contributing positively to the overall experience.

Delivery Problems

Many customers experienced issues with delivery, including orders not arriving, being marked as completed without delivery, and poor communication regarding order status.
  • BS
    Becky Sowder
    Jan 14, 2026
    1.0
    My coworkers convinced me to try this location again. We have been waiting almost 3 hours for delivery of the 2 bbq chips and Sprite they forgot. I’ve called the store twice- no apology, no estimate on when the rest of our lunch will arrive.
  • HK
    Henk ten Kate
    Jan 14, 2026
    5.0
    Think about Renee Good
  • DF
    Dantae Ford
    Jan 7, 2026
    5.0
    The staff there was amazing very calm cool and collective the vibe in there is very cozy and professional s/o Grayson
  • BH
    Brenda Hummel
    Dec 27, 2025
    1.0
    Waited over an hour FOR A SANDWICH. Found out that this location doesn't have delivery drivers on weekends (?), so they outsource to doordash (also a terrible business.) After the long wait, I got an untoasted sandwich without a single topping that I asked for. Just impressively wrong. I called the phone number 10 times and no one answered! This location is a joke!!! Avoid at all costs!
  • MT
    Michael Thornton
    Dec 8, 2025
    2.0
    I ordered a sandwich at 330 and it didn't arrive until 545. Called the shop and the employee had nothing to say. No Sorries, no nothing. I used to get good service and the bike guy would be freaky fast, well that no longer exists. I am so glad I did not order a hot sandwich, I was thinking that maybe it would be able to compete with Jersey Mikes. I guess I will never know.

Brand Certified Facts from Jimmy John's

This information is certified by Jimmy John's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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