Jimmy John's

3.8
297 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2037 Riverside Ave, Minneapolis, MN
55454, United States

Hours

Reviews

3.8
297 reviews
5 stars
140
4 stars
62
3 stars
39
2 stars
15
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

While many enjoyed the sandwiches, there were complaints about stale bread and incorrect ingredients.

Cleanliness

Some reviews highlighted the cleanliness of the establishment, though others noted issues with staff behavior.

Delivery Problems

Several customers experienced significant delays or issues with their delivery orders.

Staff Performance

Mixed feedback on staff performance, with some praising friendly service while others reported rudeness and lack of attention.
  • DF
    Dantae Ford
    5 days ago
    5.0
    The staff there was amazing very calm cool and collective the vibe in there is very cozy and professional s/o Grayson
  • BH
    Brenda Hummel
    Dec 27, 2025
    1.0
    Waited over an hour FOR A SANDWICH. Found out that this location doesn't have delivery drivers on weekends (?), so they outsource to doordash (also a terrible business.) After the long wait, I got an untoasted sandwich without a single topping that I asked for. Just impressively wrong. I called the phone number 10 times and no one answered! This location is a joke!!! Avoid at all costs!
  • MT
    Michael Thornton
    Dec 8, 2025
    2.0
    I ordered a sandwich at 330 and it didn't arrive until 545. Called the shop and the employee had nothing to say. No Sorries, no nothing. I used to get good service and the bike guy would be freaky fast, well that no longer exists. I am so glad I did not order a hot sandwich, I was thinking that maybe it would be able to compete with Jersey Mikes. I guess I will never know.
  • LG
    Lumberjack Gaming
    Oct 23, 2025
    4.0
    man i wanna love y'all. but i get to many missing things on my order. please please please attention to details. not having the peppers on a sandwich that has it on menu makes or breaks your food. those peppers are life on your sammies. or eben just cutting it on half gets skipped a lot. just please please please attention to details on delivery orders. dont worry im still using yall almost daily but just a little more attention to details please!! 🫶🫶
  • SA
    Spiritual Awakening
    Sep 26, 2025
    4.0
    Good , clean sub shop